The Loan Doc & Proc Sr Supervisor provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality, and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process

• Activities will include independently processing and closing loans within a complex loan operations environment, Origination, Deal capture, processing Restructure, Amendment, Borrowings, Paydown, Rollover, Conversion, etc.

• Integrates a solid understanding of industry and business standards and practices of loan documentation processes

• Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement

• Ability to lead and provide guidance to a small team

• Deals with most loan related problems independently and has some latitude to resolve complex issues

• Applies judgment when interpreting data, preparing reports, and presents findings to management with recommendations based on identified trends and facts

• Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities

• Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives

• Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions

• Demonstrates an understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes

• Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies

• Timely management, escalation and resolution of all requests / inquiries / issues / errors related to loan documentation

• Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit, and the wider Operations group

• Provides informal guidance and/or on-the-job-training to new team members

• Has direct interaction with external customers to disseminate or explain information

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7-9 years of relevant experience in lending

• Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process

• Demonstrate understanding of Loan Processes, Procedures, Products and Services

• Awareness of managing, preparing, and reviewing loan documentation

• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues

• Awareness of risk types, policies and control measures and processes

• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Operations - Transaction Services

Job Family:

Loan Documentation and Processing

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.