AFM - Soft Services

Job ID

174853

Posted

04-Jul-2024

Role type

Full-time

Areas of Interest

Facilities Management, Property Management

Location(s)

Chennai - Tamil Nadu - India

Job Description:

• Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems.

• Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions.

• Assume full responsibility for management of soft services against contracted scope of works.

• Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded.

• Coordinationof site events (Festivals and Special events needs)

• Day to day supervision of the Janitorial teams

• Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority.

• Ensure that all costs and expenditure are within the budgeted levels

• Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping.

• Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness

• Client and customer retention and satisfaction

• Plan and implement training programs for department staff and clients.

• Analyze, develop, and design solutions to reporting requests.

• Design and implement reports to measure service performance metrics.

• Evaluate and maintain help desk software; oversee preparation and distribution of system updates.

• Monitor budget; review and approve purchase orders.

• Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards

• Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position.

• Schedules space usage controls key issuance and building security; prepares calendars and maintains records.

• Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event.

• Prepares scheduled and periodic reports of facility usage, maintenance, and condition.

• Maintains and orders equipment and supplies for facility operations.

In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract.

Qualifications: Diploma / Any Graduate

Experience: 5 to 8 Years in the relevant field / hospitality background

Both Male and Female candidates can be consider

Good Communication skills

Hands on experience in soft services

Ability to foster a cooperative work environment.

Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)