Job Information
ThermoFisher Scientific Account Manager, IOMS in Chengdu, China
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position Summary:
Grow IOMS business in China by achieving sales and marketing objectives and working with application, service and other teams to satisfy customer for long term success.
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Job Description:
• Responsible for all sales activities in the responsible territory or industry.
• Organize and participate marketing activities, such as seminars, workshop or demo as needed to generate sales leads and qualify them.
• Provide appropriate technical solutions and quotations to prospective customers to lead to successful closure of sales.
• Influences preparation and presents technical assistance, consultation and problem solving to customers as necessary
• Develop and maintain key account strategies for high profile customers and maintain good relationship with industry opinion leaders.
• Manage customer satisfaction with all installed customers through effective coordination with Customer Support team.
• Gather sales and marketing data and submit weekly (Expense) and monthly reports (Won/Lost orders, Forecasts, Cold Call Activity, Lead Follow-up) on a timely basis.
• Responsible for discount administration within assigned authorization.
• Arranges presentation schedule with customer base.
• Manages controllable expense budget within assigned territory.
• Has ultimate responsibility for account management in assigned territory.
Key Metrics:
Sales quota
Forecast (funnel report)
Win / Lose report
Expense budget
Teamwork with service and other teams
CAS
Requirements:
• MS degree or above in Analytical Chemistry, Geology or equivalent required.
• 5 years sales experience selling capital equipment, preferably in Mass spec market. Appropriate experience in Applications or Customer Support will be considered in lieu of direct sales experience.
• Handles pressure/disappointment professionally. Willingness to accept constructive criticism/suggestions
• Good oral and written communication skills in both Chinese and English. Effective interpersonal communicator.
• Travel will be a mix of airline, rail or bus transportation. It will be necessary to lift and carry demonstration equipment and computers that can weigh up to 25 kg
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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