Salary:$50,477 - $60,982 Annually (GS.09)

Work Hours:8:00 A.M. - 4:30 P.M. (EST) Hours may vary due to work assignments or projects.

Work Location:City Hall, 101 East 11th Street

FLSA Status:This is anAppointed,Exemptposition.

Department:Mayor's Office

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CLASSIFICATION SUMMARY:

Incumbents in this classification are responsible for providing the highest level of responsible and confidential support to a member of executive management. Duties include consulting with executive managers on various administrative issues, including personnel issues; administering department information systems; developing, recommending and implementing department policies and procedures, and preparing documents and reports to go before the Mayor; assisting in managing and prioritizing the flow of information to the Mayor and senior staff.

Will also directly respond to citizen inquiries and complaints; screen calls, handle issues and provide access to executive manager; plan, coordinate and attend special events and meetings on behalf of executive manager; prepare reports and engage in other special projects as designated by executive manager. Work is performed with general direction, working from broad goals and policies.

SERIES LEVEL:

The Executive Assistant is an Appointed, stand-alone position.

ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.

May serve as lead to or supervise assigned administrative support staff which may include: prioritizing and assigning work; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment.

Provides responsible and confidential support to a member of executive management which may include responding to citizen inquiries and complaints; screening calls, handling issues and providing access to senior manager; planning, coordinating and attending special events and meetings on behalf of executive manager; serving as a liaison between senior management and department staff and citizens and/or performing other related activities.

Collaborates with internal departments, applicable Boards and Commissions, task forces, advisory groups, the general public, external agencies, contractors, attorneys and/or other interested parties to coordinate activities, exchange information and resolve problems.

Prepares, processes, receives, sorts and distributes a variety of reports, lists, correspondence, packets, payments, credit card billings, payroll information, receipts, expense reports, and/or other related information.

Creates a variety of written business documents which may include correspondence, reports, memos, forms, certificates, schedules, meeting agendas and minutes and/or other related materials.

Prepares presentation materials.

Coordinates or processes administrative activities of assigned programs or functions including serving as liaison to the general public in explaining department or City operations and providing general assistance, handling routine or specialized department functions or problems and referring compl x or difficult issues.

Provides administrative support which includes preparing and proofing reports, forms and correspondence; updating internal manuals; making travel arrangements; maintaining calendars; overseeing and maintaining office filing system and records; prescreening mail; answering and monitoring phones; taking and transmitting messages and/or performing other related duties.

Maintains a variety of contact lists, resource lists, logs, maps, calendars, deadline dates, meeting dates and/or other related items.

Prepares for staff, Board and/or Commission meetings and/or special events which includes preparing meeting agendas and packets; scheduling; preparing and disseminating invitations; coordinating and assembling applicable materials; setting up rooms; ordering meals and snacks; receiving attendance confirmations and/or performing other related activities.

Responds to routine and sensitive requests for information and assistance; researches and resolves concerns and complaints from internal and external customers; refers inquiries as appropriate.

Maintains appropriate inventory levels within the assigned area of responsibility.

Organizes and maintains a variety of files including creating and maintaining confidential department/employee files and regulatory files; files documents alphabetically, numerically or by other prescribed methods.

Participates in and tracks a variety of fiscal documents and information which may include budgets, contracts, grants, credit card purchases, petty cash, expenditures, deposits, cash sales and/or other related items.

Participates in the implementation of new software applications; trains users on utilizing software.

Performs a variety of research related to assigned area of responsibility; compiles findings and makes recommendations based on findings.

Coordinates travel arrangements and conference registrations for executive management and/or other applicable staff.

May assist with specialized report preparation and other special projects as designated by the executive manager in support of efficient and effective department and/or City operations.

May be required to use, carry and answer their cell phone as determined by their job duties and the department head.

Must meet regular attendance requirements.

Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.

Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.

Performs other duties as assigned.

DEPARTMENT SPECIFIC DUTIES(if any):

N/A.

MINIMUM QUALIFICATIONS:

Bachelor's Degree in Business Administration or related field and two (2) years of progressively responsible administrative experience involving planning, directing or coordinating the operations of companies, public sector or private sector organizations to include managing daily operations, budgeting, staffing functions and planning the use of materials and human resources, or any combination of equivalent experience and education. Must have supervisory experience.

LICENSING AND CERTIFICATIONS:

Depending upon the area of assignment, the Tennessee Municipal Certification may be required.

KNOWLEDGE AND SKILLS:

Knowledge of administrative principles and practices; public relations principles; budgeting principles; contract development, administration and management principles; financial management principles; program development and administration