Job Information
Regions Bank Site Reliability Engineer - Observability in Charlotte, North Carolina
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Site Reliability Engineer is responsible for ensuring the dependability of our firm's most critical system applications. This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications’ reliability, performance, and capacity.
Primary Responsibilities
Ensures a holistic view is taken of our system applications’ overall health
Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
Collaborates with team members to improve the company’s engineering tools, systems and procedures
Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
Tests installed software for malfunction detection
Identifies and resolves business systems issues
Measures effectiveness and efficiency of existing systems
Develops and implements strategies to improve systems
Monitors and tests system performance
Assists management with auditing team processes and procedures on a routine basis
Provides high-level training, guidance, and advice to junior engineers
Manages complex projects
Serves as a subject-matter expert
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements
High School Diploma or GED and eleven (11) years of related experience
Or Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience
Skills and Competencies
Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
Ability to conduct system analysis to detect issues with performance
Ability to develop and implement technology solutions to resolve technical challenges
Ability to manage multiple projects simultaneously
Knowledge of software testing techniques, code optimization and software debugging
Strong communication, analytical and problem-solving skills
Strong executional capabilities
Thorough understanding of software structures, hardware, computing systems and how to integrate them
*While this position may primarily work offsite, associate must be located within a reasonable driving distance (75 miles or less) of Birmingham, AL /Atlanta, GA/ Nashville, TN/ or Charlotte, NC. Regions will not provide relocation assistance for this position. Exceptions to the geographic location requirement may be made for current Regions associates.
Desired skills for this specific opportunity
Cloud technologies: Prior experience supporting hybrid environments with one or more Cloud providers (AWS, Azure)
Observability: Prior experience implementing one or more Commercial Observability/APM solutions ( Dynatrace , New Relic, Datadog, AppDynamics, Honeycomb)
Monitoring and Logging: Solid familiarity with Splunk, Elastic, OpenSearch, Prometheus, Grafana
Implementing Site Reliability Engineering (SRE) principles SLO/SLI
Experience troubleshooting and resolving issues with critical business apps.
Sound knowledge of servers, infrastructure, load balancers, storage etc.
Operating Systems competency: solid understanding of Unix/Linux and windows
Technologies: Kubernetes, Containers, serverless
Languages/Programming: One or more of the following: Bash or ksh, Powershell, Java, Python, JavaScript, or any other common computer language competency
Configuration management and IaC: Prior experience writing and utilizing Ansible and Terraform
Cloud cert(s): AWS Solutions Architect Associate or AWS DevOps Associate
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$119,388.40 USD
Median:
$153,950.00 USD
Incentive Pay Plans:
Opportunity to participate in the Long Term Incentive Plan.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
https://www.regions.com/welcometour/benefits.rf
Location Details
Riverchase Operations Center
Location:
Hoover, Alabama
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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