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Wells Fargo Senior Technology Analyst in CHARLOTTE, North Carolina

About this role:

Consumer Technology

The Consumer Technology (CT) group executes the Wells Fargo Technology strategy and offers a strategic technology perspective to the lines of business and products we support. We are a customer obsessed organization that strives to create value by advancing digital offerings, enabling innovation to develop new customer experiences, products and enhancing digital channels, branch, contact center, and ATM technologies. Our teams provide technology solutions to the LOBs and manage the application portfolios through the enablers of skills, stability, security, scalability, speed, and success.

Product and Engineering Enablement

Small & Business Banking Technology 'Product and Engineering Enablement' optimizes our product model, its people, and the analysis and strategies and understanding that enable the Small & Business Banking products that our customers love. We engage at all levels of the product to institute Agile and product best practices. We are seeking a Technology Analyst to lead the maturation of our product, working alongside product managers and engineering leaders to guide software delivery teams to ensure quality and efficient product delivery.

In this role, you will:

  • Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems

  • Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

  • Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems

  • Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions

  • Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes

  • Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables

  • Coordinate communication and information flow between business and technology teams

Required Qualifications:

  • 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of experience providing feature and story technical solutioning including identification of technical dependencies

  • 2+ years of experience in a product operating model, with consideration for candidates with product area experience

  • 2+ years of experience guiding technology teams in feature refinement and sizing discussions

  • 2+ years of verifiable experience with Jira automation

  • 2+ years of verifiable experience with leading product area and/or product delivery teams (L1) to adhering to Agile concepts

  • 2+ years of experience with leading product area and/or product delivery teams (L1) to product maturity metrics

Desired Qualifications:

  • Client/Customer Centricity (awareness of the client/customer segments served by different areas of the business)

  • Ability to manage complex documentation requirements, identifies optimal methods of researching business requirements and translating it into relevant and understandable language

  • Experience drafting, revising, and/or publishing documentation covering moderately complex details

  • Understanding of, and experience with, non-functional requirements (NFRs) and how those activities contribute to a successful product

  • Risk and compliance understanding

  • Code quality, data analysis, observability, programming (language TBD), cloud knowledge, EPL, BDD/TDD/DDD

Job Expectations:

  • Strong communication skills with ability to lead requirement discussions, facilitate decision making and keep stakeholders updated

  • Experience influencing in a matrixed environment and developing cross-functional partnerships

  • Experience with Agile practices, and frameworks (e.g., Kanban, Scrum, etc.) and workflow, and collaboration tools, such as Confluence, and Jira

  • Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels

  • In-office reporting (office 3x weekly), per WF Technology guidelines

  • This position is not eligible for visa sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$73,100.00 - $129,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits

  • 401(k) Plan

  • Paid time off

  • Disability benefits

  • Life insurance, critical illness insurance, and accident insurance

  • Parental leave

  • Critical caregiving leave

  • Discounts and savings

  • Commuter benefits

  • Tuition reimbursement

  • Scholarships for dependent children

  • Adoption reimbursement

Posting End Date:

17 Sep 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-395281-2

Updated: Tue Sep 17 14:10:58 UTC 2024

Location: CHARLOTTE,North Carolina

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