Job Information
Spectrum Senior OE Consultant, Performance Management in Charlotte, North Carolina
Do you have flexibility and the willingness to work in a rapidly changing HR environment? Do you have expertise in HR program design, development, and implementation? If so, our Senior Organization Effectiveness (OE) Consultant is the career for you.
Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our Organization Effectiveness consultant plays the integral role of identifying strategic goals and objectives and aligning these with those inside our organization. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs for our employees.
BE PART OF THE CONNECTION
As a Senior Organization Effectiveness (OE) Consultant , you’ll be responsible for designing, developing, implementing and/or managing company-wide Organization Effectiveness initiatives to drive organization performance. Your primary focus will be on year-round performance management program. It’s a career that develops as you do, with opportunities to grow.
WHAT OUR SENIOR OE CONSULTANTS ENJOY MOST
Actively and consistently supporting all efforts to simplify and enhance the customer experience.
Serving as primary point of contact for performance management across Charter including goal setting, ongoing feedback, mid-year and year-end process. This includes defining and implementing approach, training, reporting, communication, and process improvements.
Providing oversight to project team resources by defining roles and responsibilities and providing guidance on deliverables and timelines.
Managing project team meetings, developing and managing project plans, and leveraging internal resources to ensure timely completion of projects.
Serving as the interface among stakeholder groups (e.g., HR Technology, HR Communications, HR leaders) to ensure alignment and proper information sharing.
Creating and delivering agendas and presentations for project team, steering committee and senior executive updates.
Developing, updating, and delivering supporting resources, training materials, reference guides, reports and presentations.
Identifying process improvements based on client feedback and propose solutions for approval
Consolidating large amounts of data, reviewing for accuracy and anomalies, analyzing trends, and depicting findings in an engaging manner for easy consumption.
Serving as the internal expert on performance management including consultation with HR partners across Charter, conducting both internal expertise and external research, staying abreast of industry trends and best practices related to OE initiatives.
Supporting other org effectiveness initiatives/processes (e.g., talent planning, succession planning, development planning, and employee surveys).
Performing other duties as requested
As you focus on executing and monitoring one or more OE - related processes, your goal is to provide excellent service with confidentiality and an appropriate sense of urgency. You’ll serve as the primary point of contact for performance management across Spectrum. If you value relationships, a career as a Senior Organization Effectiveness (OE) Consultant is the place for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Organizational Effectiveness, Consulting, large scale project management or varied HR experience required- 5-8 years
Education: Bachelor's degree (B.A/B.S.) in Organizational Development, I/O Psych, HR Management, or Business Administration
Technical skills: Demonstrated mastery in PowerPoint, Excel, and Word. Knowledge of HR data management and reporting systems (i.e. PeopleSoft, Cornerstone on Demand)
Skills: Expert project management skills. Customer service and teamwork skills
Abilities: Ability to read, write, speak, and understand English. Can manage and/or participate on multiple and varied project teams. Can serve as an internal resource and consultant, working collaboratively with multiple stakeholders. Can accurately compile and synthesize quantitative and qualitative information, draw conclusions, and effectively present solutions and recommendations to senior management. Can think strategically and anticipate future trends, needs and expectations. Can maintain confidentiality of information. Can make decisions and solve problems while working under pressure. Can prioritize and organize effectively
Travel Ability: Minimal travel, about four weeks per year (10%)
Preferred Qualifications
- Masters in Organization Development, I/O Psych, HR Management, or Business Administration preferred
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
Total Rewards: See all the ways we invest in you—at work and in life (https://jobs.spectrum.com/compensation-and-benefits)
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HOD301-HR 2024-37682 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)