JOB SUMMARY Responsible for leading and/or managing enterprise-wide OE programs to drive organization performance with a focus on employee surveys and data analytics that impact the full employee population in support of overall business initiatives. Ensures completion of projects from original concept through final implementation.

MAJOR DUTIES AND RESPONSIBILITIES Lead full survey program (recruiting experience, new hire, employee engagement, and exit surveys) including survey approach, design, management, trends, data analysis, and enhancements

Lead project teams, identify appropriate resources, develop and manage project plans, and leverage internal resources to ensure timely completion of projects

Develop and review survey program materials including project updates, meeting and training decks, communications, user documentation, and results presentations Benchmark with 3rd party survey vendor and outside companies on trends and enhancements on measuring employee experience

Manage vendor partnership, contracts, and financials for survey program

Serve as the lead for conducting comprehensive data analysis, identifying trends and potential impacts that can be shared with HR and business leaders

Consult with business unit HR leaders on matters of employee experience measurement and surveys

Research varied topics and make informed recommendations on OE subjects

Ensure alignment between project objectives and technical/operational solutions. Monitors and guides projects to ensure quality development and on-time delivery within budget.

Ensure updated project documentation is maintained

Review and approve project budgets, funding requests, forecasts, invoices, cost allocations, and reporting

Perform other duties as requested

REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to prioritize and manage multiple initiatives simultaneously and independently

Excellent interpersonal skills with a can-do attitude, diplomatic approach, confidence and comfort around peers and leadership team

Excellent written and verbal communication skills. Ability to establish rapport, define expectations and gain commitment to project goals and deliverables

Ability to develop strong relationships with cross-functional teams

Ability to translate and synthesize data and complex information into compelling narrative

Ability to make decisions and solve problems collaboratively while working under pressure

Demonstrated proficiency in PowerPoint, Excel and Word

Knowledge of HR data management and reporting systems (e.g., PeopleSoft)

Required Education Bachelor's degree Bachelor’s degree or equivalent experience is required; Master’s degree in I/O psychology preferred

Required Related Work Experience and Number of Years 7- 10 years related OE or varied HR experience required; consulting or large-scale project management experience strongly preferred

Employee/customer experience survey administration and analysis preferred

Preferred Related Work Experience and Number of Years Management or leadership experience - 2

• WORKING CONDITIONS Office environment Flexibility to work extended hours 10-15% travel

  HOD315-HR 2024-35761 2024

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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