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People Consulting – UKG Workforce Management Consulting-Manager

Managing global workforces is increasingly complex. People Consulting builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever-changing working environment. As a member of one People Consulting, you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

The opportunity

As a Manager Consultant for UKG WFM PRO (Dimensions), you will utilize your extensive experience and leadership skills to drive success in People Consulting UKG practice. Your role involves overseeing the delivery of workforce management solutions, ensuring clients receive unparalleled value from their investments. You will lead by understanding clients' needs, applying expert knowledge, and employing best practices to deliver solutions that exceed expectations.

Your key responsibilities

You will be a key resource on large-scale WFM related projects, providing expert-level knowledge and oversight on the UKG (legacy Kronos) Dimensions or Workforce Central system. You will lead and manage all aspects of workforce management configurations, implementations, modifications, and upgrades, ensuring projects are completed on time, within budget, and with exceptional quality.

Oversee implementation services pre-sales and sales strategies (direct to end client sales), as well as conduct and lead complex working sessions for both internal and client teams, developing strategic objectives tailored to client-specific needs.

You will develop and review detailed functional and technical design documents, test plans, test cases, user training documents, and implementation documentation. Analyze complex data or facts and present findings in a compelling and understandable manner to clients and stakeholders.

You will drive thought leadership to develop new or improved processes, methodologies, systems, tools, or services based on practical experience, optimal outcomes, and best practices. Act as a mentor and provide oversight to consulting teams, ensuring knowledge transfer and the development of best practices. Manage and oversee full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration, and Postproduction Support).

Skills and attributes for success

• Support client projects leveraging deep knowledge and understanding of Advanced Scheduling, with strong configuration experience, especially in sectors like manufacturing, retail and healthcare.

• Experience leading enterprise UKG WFM implementations as a well-rounded consultant.

• Forecasting to inform Advanced Scheduling based on historical data.

• Analytics functionality within UKG WFM, both out of the box and tailored configuration based on client requirements

• Attestation and Clock configuration experience

• Strong experience with leading the policy review workstream to inform system design requirements

• Timekeeping experience, including Accruals.

To qualify for the role you must have

• 7+ years of experience with the UKG Dimensions or Workforce Central (Legacy Kronos) Timekeeping module.

• Bachelor’s Degree

• Recognized as a subject matter expert in the Workforce Management domain, with extensive experience in managing or leading global and/or multi-national UKG WFM and HR system implementations.

• Proven track record of managing multiple projects, meeting deliverables, and leading teams to success.

• Strong leadership, analytical, and communication skills, with the ability to engage effectively with clients and vendors.

• Willingness to travel as needed and work in a balanced hybrid environment

Ideally, you’ll also have

• Large-scale project management experience, including budget, scope and resource management; inclusive of global or multi-national client WFM project experience

• Global WFM consulting experience, knowledge of WFM and HR technology vendors, primarily UKG.

• Common knowledge of WFM, with priority to UKG, business process activities; and ability to modify and apply processes depending upon client sector

• Business development experience – proposal development, orals presentation development and delivery, CRM management, and deal-size revenue/economics/pricing creation

• Strong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $124,700 to $228,800. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $149,700 to $260,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com