Job Information
XPO, Inc. Manager, Technology VMO - Hybrid in Charlotte, North Carolina
Manager, Technology VMO - Hybrid
Requisition Id: 374367
Business Unit: Corporate
Location:
Charlotte, NC, US, 28277
What you’ll need to succeed as a Manager, Technology VMO at XPO
Minimum qualifications:
Bachelor's degree or equivalent related work or military experience
5 years of industry experience in IT product and services procurement, sourcing, and IT contract administration, preferably in large, multi-state, multi-national IT departments
Knowledge of ITSM (IT Service Management) operations or service management processes
Experience with contract administration, governance, and customer relationship management
Preferred qualifications:
Bachelor's degree in computer science or related technical area or equivalent combination of education and experience
Master's degree in business administration (MBA), MS in Computer Science or related field preferred
3 to 5 years experience negotiating medium to large IT product and services agreements
Experience with negotiation and management of Cloud (IAAS, SAAS) agreements
ITIL certification
Working knowledge of transportation, logistics and supply chain management
Proven track record of ability to drive and implement process improvements
About the Manager, Technology VMO job
Pay, benefits and more:
Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
Partner with stakeholders to conduct requests for proposals, requests for information and requests for quotes (all RFxs)
Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet or exceed business objectives
Prepare, review, execute and manage the process for approval of IT contracts, contract renewals, terminations and change orders
Ensure financial processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts. Manage and resolve contract disputes in collaboration with appropriate teams
Develop and maintain relevant financial, operational and service metrics for the VMO that demonstrate the goals and objectives of the department
Participate in the establishment of ongoing governance of suppliers. Serve as a resource to stakeholders for contract management and administration
Participate in the management of standard IT service delivery framework in collaboration with IT Service Management (ITSM)
Develop and maintain VMO artifacts and participate in supplier reviews. Review SLA and other operational metrics
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .
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