Field Representative II, MS Onsite Technical Support

12 Hours/wk, M, W, F

8:00am – 12pm

POSITION PROFILE

This position will support client facilities services in a small corporate environment. Services provided to client include overall maintenance of space, vendor escorts, small move management, conference room maintenance, landlord interface, and other support. The right candidate will be an integral part of our talented team, supporting our continued growth.

JOB DUTIES AND RESPONSIBILITIES

• Performs facility walkthroughs and reports of findings

• Liaise with landlord and customer on building and site issues including parking management, elevator access id’s, etc

• Troubleshoot AV issues and advise of findings

• Manage office supplies as required by customer

• Documenting and maintaining all procedures, data, logs and supporting documents according to management guidelines and maintaining detailed files of such.

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

• Perform various departmental duties as requested

QUALIFICATIONS (Education, Experience, and Certifications)

• Requires high school diploma or GED and 1-2 years of related work experience.

• Demonstrate competency in computer skills including proficiency in MS Office Suite

Skills And Abilities

• Excellent customer service skills

• Good organizational skills and ability to prioritize

• Ability to use, calibrate and troubleshoot office and complex technical equipment,

Working Conditions, MENTAL aND PHYSICAL DEMANDS

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level

• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction · prepare, provide and convey diversified information

• Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).

• Moderate dexterity · regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

EEO/Affirmative Action Employer -- M/F/Disability/Veteran