Job Description

As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management. This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics. This role will work closely to develop and support solutions for Oracle’s SaaS customers including supporting their private VPN connections. Because our team is globally distributed, on-call shift coverage is generally specific to one shift/region, but we do ask for flexibility as occasional urgent needs arise especially in the support of US Government customers.

About Us: Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Life at Oracle: An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we work hard to build a vibrant and inspiring workplace that celebrates diverse, hardworking teams where everyone can contribute. We take care of each other, and value giving back to the community. We have flexible work arrangements and offer benefits including generous paid parental leave and comprehensive premium medical insurance.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. https://www.oracle.com/corporate/careers/diversity-inclusion/

Career Level - IC3

Responsibilities

Leading the transformation and migration for the IES Cloud Services customers, our Cloud Networking group designs, delivers, and supports the OCI cloud infrastructure services for our hosted tenants. Ensuring Site UP is the top priority, we are laser focused on ensuring site reliability, performance, and security while leading migration efforts to the next generation cloud infrastructure. Consisting of a group of experienced Software Developers, Network Development and Network Engineers, the IES Cloud Network Engineering group is the high-octane engine powering the transformation and evolution of our Cloud based Network infrastructure

• Active monitoring of the production environment to proactively address issues that could affect Oracle’s services in partnership with the Oracle Global Operations Center.

• Develop methods to capture metrics that show service health.

• Create and use pre-defined work instructions to safely deliver on change requests to the production environment.

• Plan and execute changes to the network as needed.

• Develop and maintain scripts and tools in Python or other languages to efficiently perform various changes to the network.

• Automate manual processes using API's and Python or other object oriented languages.

• Participate in weekly on-call rotation, and occasionally on weekend coverage as a member of a globally distributed on-call team.

• Create Postmortems and documentation of corrective actions to prevent the reoccurrence of incidents.

• Implement, Maintain & Support Cloud based Network SaaS components according to associated SLAs/OLAs

• Collaborate with peers and lead automation and innovation workshops for members of the extended organization.

Required Qualifications:

• Bachelor's Degree in technology related field or equivalent practical & demonstrated experience

• 5+ years professional experience in supporting carrier grade, IP based ISP, Webscale, and cloud-provider network environments.

• Demonstrated progressive increase in role specific responsibilities and associated complexities

• Advanced level knowledge of multiple network operating systems including Cisco IOS/NX-OS, and TMOS,

• Operational experience with internet routing protocols and concepts, including but not limited to TCP/IP, BGP, iBGP, EGP, MPLS, IS-IS, OSPF, Anycast, RHI, & Route reflection.

• Expert level automation and DevOps type optimization experience including proficiency in a combination of Python, Ansible, Chef, Docker, TerraForm, Perl, JavaScript, JSON, REST, iControl, Bash, Yaml, XML, and iControlRest.

• Advanced level knowledge of Layer 4-7 protocols including TCP, UDP, AH, ESP, SMB, RCP, TLS, SSL, HTTP, HTTPS, DNS, SNMP, SMTP, and SSH

• Advanced level experience in cloud environment support of IaaS, PaaS, SaaS, & LBaaS offerings.

• Advanced level experience in capacity management, traffic engineering, and performance optimization

Candidates must be a U.S. Citizen and complete an enhanced background screening to meet federal government requirements.

Additional preferred skills and experience:

• 3 + years of experience performing peering, network design, customer turnup, provisioning, migration, and decommissioning

• 1-2 + years Cloud based Network service design and management

• Experience with Oracle Database, SQL Server, MySQL, or PLSQL

• Experience in Traffic Management and Load balancing technologies

• Experience supporting DNS infrastructure services

• Experience operating in a Linux/Unix environment

• 3+ Experience translating and managing the Incident to Problem Management workflow through a combination of process automation, defect cataloging, data warehousing, reporting and analytics.

• Practical experience with Apex, Oracle BI, Grafana, or Power BI for system analytics and reporting

• Experience with network system change management and release management programs.

• Demonstrated ability to define and measure performance of Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLAs).

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer