Program Support Specialist 2 - Charleston, SC

ID 12531

Location Charleston, SC

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12531)

Your Future at M.C. Dean

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better.

We are seeking a Program Support Specialist to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Clearance/Citizen Type: Applications selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain a Secret clearance is required

Work Type: Full Time

What you’ll do:

The Program Support Specialist 2 is responsible for providing day-to-day project support for project managers, engineers, and other staff members. This person will learn firsthand about project phases, tasks, activities, schedules, and operations.

• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation of proposal responses; preparation and monitoring of project deliverables; preparation and monitoring and project reporting; and addressing performance and/or funding issues.

• Maintain proposal, project and contractual documentation including contract repositories.

• Ensure compliance with contract requirements and perform all other position related duties as assigned.

• Perform responsibilities as focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.

• Responsibility for the administration of commercial and U.S. Federal contracts based on project milestones, to include responsibility for tracking and documenting change orders.

• Develop and maintain tracking lists for proposal, deliverable, project and contract management for team reviews and compliance.

• Responsible for ensuring team is compliant with project and contract requirements, deliverables requirements, and schedule requirements.

• Assist Program Manager in preparation of monthly reports and other financial reports.

• Organize project, proposal and contract meetings and assist in preparation of briefs, plans, spreadsheets, and other material.

• Prepare documentation for employee permits, security, certification, travel requests.

• Design, create, lay out, and produce technical documentation, including information sheets, reference guides, briefs, and presentations.

• Convey complex information and concepts in appropriate fashion to audiences with different levels of technical knowledge.

• Document and accurately capture information from meetings, conversations, and presentations.

• Research, analyze, and cite reference materials from print and online sources.

• Design professional document templates for internal and external use.

• Develop schedules, outlines, and templates for various types of proposal and project documentation.

• Write, edit, and proofread contract materials in response to client requests and requirements while meeting established schedules and deadlines.

• Conceptualize graphics, figures, tables, and other presentation techniques to optimize impact of information provided.

• Coordinate and assist with contract and proposal deliverables production, packing, and delivery (hard / soft copy) per RFP requirements.

Key Requirements

• High School Diploma/GED with 8+ years of experience

• Associate's Degree with 6+ years of experience

• Bachelor's Degree with 2+ years of experience

• Experience in professional writing, editing, and document production required.

• Excellent organizational skills and ability to work well under pressure; managing numerous interruptions.

• Accuracy and attention to detail.

• Ability to work independently and resolve practical problems.

• Must be an effective communicator with excellent written and oral communication skills.

• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.

• Must have strong multitasking skills.

• Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite.

• Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.

• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.

• Open and transparent communication with senior leadership as well as local office management.

Abilities:

• Exposure to computer screens for an extended period of time.

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities/Females/Protected Veterans/Disabled

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