Law Enforcement Dispatcher (Re-Announcement)

Posting Details

POSTING INFORMATION

Internal Title

Law Enforcement Dispatcher (Re-Announcement)

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

4

Level

4

Department

Public Safety

Job Purpose

Under general supervision, operates the base radio station for College of Charleston Public Safety and Fire andEMSas well as interagency radio systems with the Charleston County Consolidated Dispatch and directs officers promptly to emergency and other locations. Operates the VisionCAD(computer-aided dispatch),NCICteletype, telephone and fire alarm systems operations and the Cougar Alert system maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events.

Minimum Requirements

A high school diploma. Entry-level work experience with voice communications systems or central switchboard operations. An associate degree in a technical communications discipline may be substituted for the required experience. Knowledge ofFCCrules and regulations is a plus. Must beSLED/NCICcertified in teletype procedures or receive certification within six months of appointment. Previous dispatching experience in police environment is a plus. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Ability to work under stressful situations. Ability to identify problems and relevant issues, break situations down into components, understand relationships, come up with alternative solutions, and arrive at sound conclusions using a logical approach. Ability to prioritize and multi-task under stressful conditions is essential. Must be able to monitor audible and visual security alarms and observation devices. Knowledge of applicableFCCand other rules, regulations and policies. Ability to successfully complete the mandated training requirement within six months of hire. Proficient with using a computer keyboard. Must demonstrate a commitment to continuous quality improvement through participation, teamwork, collaboration, cooperation and service.

Additional Comments Regarding Position

Work involves shift work and some overtime. Schedule requires position to rotate through all shifts to include 0700-1500, 1500-2300, and 2300-0700, with Holidays and weekends required. The position may be subject to schedule changes for emergency situations to meet the needs of the College of Charleston. Comes in telephone contact on daily basis with faculty, staff, students, employees and visitors. Must have demonstrated customer service skills and verbal communication skills.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online

[https://jobs.cofc.edu. **Salary *$36,535 - $42,500 Posting Date 02/29/2024 Closing Date []{style="font-size:1

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