Event Support Worker (Re-Announcement)

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POSTING INFORMATION

Internal Title

Event Support Worker (Re-Announcement)

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

4

Level

1

Department

Maintenance Shop

Job Purpose

The successful candidate will work with internal and external teams that optimize the customer service effort at the College. This role, under general supervision, performs support service duties of moderate difficulty in the event support field, pressure washing and minor building maintenance such as replacing ceiling tiles . Provides support for both on and off campus events, moves, and assists with furniture relocation.

Minimum Requirements

High school diploma and experience in event support, and furniture moves . Must be able to follow oral and written instructions. Must be able to submit detailed and complete records and paperwork associated with various special events, event support, furniture relocation, etc. Troubleshooting and resolving problems. Ensuring that special events have all the requested materials needed per the work order request. Identifying and assessing customers needs to achieve satisfaction. Handling customer complaints and providing appropriate resolutions and alternatives. Organizing and maintaining files and records. Assisting requesters/supervisors/managers/coordinators to ensure logistical arrangements for programs are met. A valid SC drivers license, or the ability to obtain one within 30 days of employment, as the employee will be required to drive state vehicles to transport equipment and/or personnel. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Must have knowledge of basic hand tools, equipment, materials and supplies used in event support and moves. Must be professional and reliable with ability to effectively communicate oral and written information to faculty, students and staff.. Ability to reprioritize workload during emergencies. Ability to identify and address problems, meet deadlines, and collaborate with various departments. The ability to adapt and respond to different audiences. Strong interpersonal and organizational skills. Ability to work cooperatively with students, instructors and staff, especially as part of a team. Ability to work on multiple projects independently, at times under short deadlines.. Attention to detail and ability to take initiative. Position requires basic computer skills and working knowledge and experience in using e-mail. Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) is preferred. Experience in utilizing on-line work order systems is a plus. Skill with electronic devices such as iPhone and iPad is preferred. Must be able to follow oral and written instructions. All employees at the College are expected to perform their jobs in a safe manner in accordance with best safety practices as prescribed by their department, the Office of Environmental Health and Safety, and the Occupational Health and Safety Administration training as provided by Facilities Management at the College of Charleston

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Additional Comments Regarding Position

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