Description

We are in search of an Administrative Assistant to join our team. In this role, you will handle a variety of administrative tasks, such as processing incoming mail, managing phone operations, and maintaining accurate records. This role offers a contract to hire employment opportunity and is integral to maintaining efficient communication between our team and customers.

Responsibilities:

• Professionally handle all incoming calls and efficiently route them to the correct team members or departments.

• Process incoming mail and sort it into categories.

• Deposit checks received in the mail remotely to the bank.

• Serve as a knowledgeable resource and provide accurate information while addressing basic inquiries as needed.

• Use Microsoft Outlook to monitor incoming faxes for payer correspondence and disperse to appropriate personnel.

• Collaborate efficiently with other team members and departments.

• Adhere to company policies and guidelines when answering calls and always maintain professionalism and respect.

• Understand and process medical insurance.

• Scan and upload payer mail to the billing company.

• Ensure effective and timely management of customer credit applications and records.

Requirements

• Proficiency in Microsoft Outlook is required

• Experience in healthcare insurance, medical insurance, and insurance referrals - verifications is needed

• Ability to handle mail distribution, mail checks, and mail processing tasks

• Familiarity with insurance claims and medical insurance verification is necessary

• Ability to answer multi-line phone systems and manage inbound telephone calls is required

• Experience with multi-line phone systems and phone operations is needed

• Professional phone etiquette is a must

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .