Annual Salary starting at $55,000

Work Schedule: Full-time, Monday - Friday, 8 am - 5 pm

Benefit package includes:

• Health/dental/vision/prescription insurance

• Life insurance, AD&D as well as short-term disability

• 401(k) retirement plan

• Paid time off

• Paid holidays

• Employee assistance program

• Career advancement opportunities

Ready for a meaningful career? At the Otero County Processing Center in Chaparral, New Mexico, we provide a safe and secure working environment for our staff and a chance to make a difference every day!

What you'll do : The Grievance Lieutenant is responsible for conducting review of non-citizens' grievances to ensure compliance with MTC and customer directives.

Essential Functions:

1. Investigate non-citizens' grievances about reported and suspected violations of statutes, rules or regulations.

2. Review investigation results with the warden and determine if there is sufficient evidence to support the charge in disciplinary hearings.

3. Identify, gather and examine agency records.

4. Identify, contact and interview potential witnesses by taking statements from witnesses and complainants.

5. Prepare comprehensive and detailed investigative reports; maintain appropriate grievance data and analyze trends.

6. Testify at hearings or in court; present evidence of violations; if appropriate, serve as a witness.

7. Maintain confidentiality in the course of conducting investigations and in everyday activities.

8. Ensure all facts are introduced and creditable.

9. Ensure the narrative report describes the offense(s) with which the non-citizen is charged, and that any reasonable person can understand.

10. Write requests for extensions.

11. Call witnesses as necessary to present evidence.

12. Question witnesses via telephone or in person; record statements.

13. Interview informants and determine how knowledge was gained.

14. Protect the identity of informants for security reasons.

15. Ensure non-citizen rights are not violated.

16. Serves as shift supervisor when needed.

Education and Experience Requirements:

• High school diploma or equivalent

• Three (3) years of correctional custody or law enforcement experience, one (1) of which must be in a supervisory capacity required.

• Valid driver's license in the state of New Mexico or Texas with an acceptable driving record required, unless waived by management.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through jobs@mtctrains.com or 801-693-2600.

Learn more about Management & Training Corporation here (https://www.mtctrains.com/)