Kadiak, LLC

Job ID 24200176

KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact KGSrecruiting@koniag-gs.com to verify its validity.

Kadiak, LLC , a Koniag Government Services company, is seeking a Technical Writer to support Kadiak and our government customer. This is a Remote opportunity. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Government Service is a company who invests in the career growth of those who perform well. We are looking for some stellar people to join the team. The objective of the Technical Writer is to create and edit a variety of technical and non-technical documents to include, but not limited to, user guides, training material, operational procedures, reference manuals, research papers, and website content. You will also be responsible for creating and updating graphic presentation materials, and work with subject matter experts to document, develop, design, verify, and establish the appropriate design studio for hosting customer-facing content (i.e. SharePoint, Website, Application web portal). Proactively support the customer with their business needs and seeking opportunities to improve customer satisfaction. This position does not have direct reports and is an individual contributor.

Core Competencies:

• U. S. Citizen with ability to obtain an MBI Public Trust Clearance

• Determine the clearest and most logical way to present information to intended audience(s)

• Generate innovative ideas for content and workflow solutions

• Meet with subject-matter experts to ensure specialized topics are appropriately documented

• Analyze information required for the development or update of policy, procedure and form documentation

• Review and/or copyedit content developed by other members of the team

• Must be a self-starter that can recognize needs and act with little to no guidance. Able to rapidly understand and apply new concepts

• Solid experience with MS O365 suite as daily operating tools

• Previous Federal consulting experience preferred, but not required

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Carry out research on topics assigned to support technical writing requirements; fact-check any data collected during the research process

• Create content in form of articles, blogs or papers based on the data collected from research and SME conversations

• Develop and or read style guides or project briefs and use them to develop content for assignments

• Convert acquired information into readable, easy-to-understand content tailored to specific audience(s); revise work based on editorial feedback

• Assist with and/or drive key client deliverables, while ensuring that assigned projects are completed on time and within scope 

• Seek innovative and creative solutions to complex technical/business problems within a logical, rigorous, and analytical framework 

• Lead requirements gathering sessions by asking the right questions and digging for the answers 

• Prepare and deliver client presentations and work products/prototypes  

• Identify where improvements and pain-points lie and develop a strategy focused on inserting the correct and maintainable technologies 

• Scan internal and external environments to identify areas of opportunity development through analysis and inquisitive conversations with subject matter experts 

• Manages client expectations by building and expanding relationships; communicating project status issues; preparing reports; identifying and negotiating engagement additions and extensions

• Strong people management skills, customer interaction skills, process management skills and project management skills

*Required Knowledge, Skills and Experience: *

• 2+ years of technical writing and graphics design experience, preferred

• Familiarization with carrying out research and assigned topics and transforming that information into a cohesive piece for audience consumption

• Ability to create content, including relevant documentation style and graphics, based on client requirements/briefs

• Have proven experience delivering high quality work and keeping to deadlines

• Ability to take editorial feedback and use it to refine work

• Ability to develop strategy roadmaps & execution plans

• Ability to present your work to the business audience, team members, and other stakeholders

Education:

• Bachelor’s degree in: Technical writing, English, Communication, Business Administration, Graphic Design or similar

Office Location and Travel:

Remote with quarterly onsite visit(s) to Client site in Camp Springs, MD

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352