Technical Specialist 3

ID 11046

Location Chantilly, VA

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11046)

Position Summary:

The Technical Specialist will demonstrate the following capabilities:

• This position will report out of Chantilly, VA

• Analyze system performance and recommend improvements

• Provide support to the system administration team

• Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems

• Communicate with customers, manufacturers, vendors and system administrators

• Train system users and other system support personnel

• Analyze and modify preventive maintenance checklists for system changes

• Troubleshoot system performance issues and implement corrective actions

• Organize and prepare detailed documentation of system performance, including service request records and analysis

• Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates

• Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

• Provide on site system support post deployment

• Read and interpret engineering drawings

• Understand SOP and SOW documentation

• Ensure test lab equipment is maintained

• Interface with engineering team to ensure design efficiency

• Interface with internal and external customers

• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios

• Read blue prints, schematics and statements of work (SOW).

• Coordinate with field personnel and/or engineering team to discuss any potential installation issues

• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site

• Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).

• Perform all duties with minimal direct supervision

Position / Candidate Requirements

• Security Clearance: Active TS/SCI with Polygraph REQUIRED.

• High School Diploma with 11+ years of experience with installation, troubleshooting and/or testing of electronic security systems or

• Associates with 8+ years of experience or

• Bachelor's Degree with 5+ years experience or

• Master's Degree with 3+ years experience

• System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

• Reliable attendance at customer site during work hours required by customer

• Ability to work a flexible schedule that includes occasional nights and weekends

• Ability to travel CONUS and OCONUS

Desired / Advantageous Qualifications

• Vendor certifications for electronic systems

• One (1) to three (3) years of RF experience

• Working knowledge of RF test equipment such as antennas, signal generators, spectrum analyzers, network analyzers

Abilities

• Exposure to computer screens for an extended period of time.

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.

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Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities/Females/Protected Veterans/Disabled

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