Business Analyst - Enterprise CMDB and Asset Management

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

CACI is seeking a Business Analyst for an Enterprise CMDB including Asset Management support for the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program supports our customer to provide a common set of required EIT services across 187 bases to implement a consistent, high-quality experience for users across all mission environments and enable USAF to transition focus from network operations to mission operations. CACI is leading the way in transforming IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. This is a Hybrid position located in Chantilly, VA.

The Opportunity:

In this role you will work with a Project Coordinator, Solution Architect, Asset Management SME, and Technical Architect to facilitate definition and prioritization workshops with Government stakeholders to define and prioritize CMDB and asset management use cases. You will be directly responsible for gathering and documenting the requirements. CACI expects approximately 25% of the workshops to be held in person with Scott Air Force base as the most likely location.

You will coordinate with subject matter experts across multiple disciplines to propose solutions encompassing people, processes, and technologies. You will contribute to the development of use case artifacts which may include project plans, architecture drawings, bills of material (BOMs), labor estimates, etc. The software that will be used includes Axonius, ServiceNow ITOM, and Flexera.

Responsibilities:

The ideal candidate will bring:

• A strong understanding of ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities.

• Asset Management Experience

• A strong understanding of ITSM and ITIL.

• A proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

• Experience developing business processes, capability needs, business requirements, and business information models.

• Ability to translate business requirements into user stories, use cases and technical requirements.

• Experience with functional decomposition of large business needs into multiple layers of requirements/user stories.

• Experience conducting interviews with stakeholders to gather pertinent information.

• Experience implementing business processes, capability needs, business requirements, and business information models.

• Experience analyzing data and data relationships across an organization’s business areas.

• Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management.

• Familiarity with Agile Scrum methodologies.

• Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint

Qualifications:

• DoD Secret Clearance.

• 10+ Years experience. Relevant experience (a Bachelor’s Degree in applicable field may be substituted for 5 years of experience)

• Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities

• Effective communicator at all levels, both written and verbal.

Desired:

• Experience with Axonius and Flexera

• Asset Management experience

• An active DoD Top Secret or higher clearance

• Agile or Scrum Master Certification

• Experience working in the Department of Defense

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$78,700 - $165,300

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.