Business Analyst – CMDB Use Case Implementation

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

CACI is seeking a Business Analyst in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program supports our customer to provide a common set of required EIT services across 187 bases to implement a consistent, high-quality experience for users across all mission environments and enable USAF to transition focus from network operations to mission operations. CACI is leading the way in transforming IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model.

The Opportunity:

In this role you will be part of a SCRUM team responsible for defining, prioritizing, and implementing uses cases for a Configuration Management Database (CMDB) using ServiceNow ITOM capabilities. You will be directly responsible for gathering and documenting the requirements. The business analyst will also derive requirements for ServiceNow reports & dashboards that allow for measurement and tracking of the completeness and recency of CI attribute data and CI-to-CI relationships. This will be Hybrid located in Chantilly, VA.

Responsibilities:

The ideal candidate will bring:

• Experience developing business processes, capability needs, business requirements, and business information models.

• Ability to translate business requirements into user stories, use cases and technical requirements.

• Experience with functional decomposition of large business needs into multiple layers of requirements/user stories.

• Experience conducting interviews with stakeholders to gather pertinent information.

• Experience analyzing data and data relationships across an organization’s business areas.

• Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management.

• Experience in estimating techniques.

• Familiarity with Agile Scrum methodologies.

• Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint

Qualifications:

• DoD Secret Clearance.

• 8+ Years relevant experience (a Bachelor’s Degree in applicable field may be substituted for 5 years of experience)

• ServiceNow ITOM experience

• Excellent verbal and written commuincation skills

• Experience developing business processes, capability needs, business requirements, and business information models

• Effective communicator at all levels, both written and verbal.

• Must be IAT Level II certified (i.e. CompTIA Security+, etc.) within 60 days of hire.

Desired:

• Axonius Platform experience

• Asset Management experience

• An active DoD Top Secret or higher clearance

• Software development background

• Certified Business Analysis Professional

• Agile or Scrum Master Certification

• Certified Product Owner

• Knowledge and experience with the Business Analysis Body of Knowledge (BABOK)

• Acts independently to expose and resolve problems

• Experience working in the Department of Defense

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$78,700 - $165,300

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.