Description At IWCO, we spend our days in the relentless pursuit of better ideas, better creativity and better performance across all direct response marketing channels. It's about being impactful, disciplined and measurable, while enjoying the process, being a part of a supportive team and having some fun along the way. IWCO cares and plays an active role in our communities. We also work closely with industry partners, like the U.S. Postal Service, paper suppliers, technology innovators and execution partners to drive added value for our clients, push creativity, decrease costs and to drive better performance. If you're thinking of a new career, every day at IWCO we're about doing the same thing for our employees as we do for our clients: Making Better HappenSM. We care about results. And we care about each other. We all strive to be better today than we were yesterday. We offer a competitive compensation and benefits package and on-site wellness programs - not to mention the opportunity to work with the most talented people in marketing who'll challenge you and help you become better every day. Overall Summary: The Quality Auditor is responsible for assuring exceptional department processes and product quality. Primary Duties/Responsibilities: Perform inspections to ensure adherence to customer requirements. Enter quality incidents into the quality tracking database. Calculate and enter waste into Waste Tracker database. Provide new hire coaching and training. Notify pertinent parties when quality issues occur; collaborate to decide corrective action. Issue a daily shift report documenting quality issues and actions taken. Maintain a clean and safe work area. Prepare materials/components for operators prior to production project start Perform other (or other related) duties as applicable or assigned. Required Skills/Abilities/Competencies: Ability to read and write basic English. Microsoft Office Suite proficiency. Excellent written and verbal communication skills. Strong attention to detail required. Fundamental math skills. Demonstrated ability to maintain professionalism and composure in a fast-paced work environment with changing priorities. Education and Experience: High School Diploma/GED preferred, or commensurate experience relating to the job required. Previous data entry experience required; proven ability to efficiently enter data while maintaining accuracy. 1+ year experience in quality, printing, direct mail, or a combination of any preferred. Previous participation on a safety team and/or other safety training a plus. Physical Requirements: Ability to work consecutively 12-hour shifts, rotating 3 or 4 days per week including weekend rotations. Ability to work overtime when needed. Standard climate-controlled production environment; exposure to loud noise (PPE is provided). Ability to lift, carry and push/pull up to 35 pounds. Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for up to 12 hours. Sensory requirements: vision, hearing, feeling. Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching. Lower extremity motion requirements: reaching. Post offer, pre-employment physical assessment required. IND! IWCO Direct is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO Direct is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department.