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Bank of America
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Chandler, Arizona
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commitment to high customer service excellence utilizingrelationship-buildingand problem-resolution skills in ... QUALIFICATIONS:**
Minimum of 1 year customer service experience in call center environment, preferably
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Bank of America
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Chandler, Arizona
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a commitment to high customer service excellence utilizing relationship-building and problem ... Consumer AML Operations - Know Your Customer Contact Center Agent
Chandler, Arizona
...
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Bank of America
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Chandler, Arizona
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Desired Qualifications:
• Customer Service and/or call center experience preferred ...
Customer Service Management
Data Quality Management
Result Orientation
Attention to Detail
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Bank of America
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Chandler, Arizona
...
skills
Strong customer service skills
Desired Qualifications:
Three or more ... Solutions Advisory
Collaboration
Customer and Client Focus
Record Keeping
Account
...
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Bank of America
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Chandler, Arizona
...
skills
Strong customer service skills
Desired Qualifications:
Three or more ... Solutions Advisory
Collaboration
Customer and Client Focus
Record Keeping
Account
...
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Bank of America
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Chandler, Arizona
...
focused environment, call center or a financial/banking center
Customer service experience ... and drive to deliver a positive, differentiated service that improves our clients’ financial lives
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Bank of America
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Chandler, Arizona
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, beneficiary forms, address changes etc. Must provide high quality client centric customer service. Opportunity ...
Desired Qualifications:
• Customer Service and/or call center experience preferred
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Bank of America
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Chandler, Arizona
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working in a client focused environment, call center or a financial/banking center
Customer service ... , integrity, commitment and drive to deliver a positive, differentiated service that improves our clients
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Bank of America
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Chandler, Arizona
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Qualifications:**
Operations processing experience
Customer Service experience
Experience with ...
Continuous Improvement
Customer Service Management
Data Quality Management
Result Orientation
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Bank of America
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Chandler, Arizona
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interest in financial markets
Excellent customer service skills with the ability to actively ... -directed investors with financial assistance by identifying broader product and service solutions that meet
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Bank of America
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Chandler, Arizona
...
** :
• Customer Service and/or call center experience preferred
• Knowledge of Merrill systems ...
Customer Service Management
Data Quality Management
Result Orientation
Attention to Detail
...
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Bank of America
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Chandler, Arizona
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of critical customer due diligence for AML processes including customer data repair, centralized Refresh of customer due diligence data elements, exiting of customer relationships due to AML reasons
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Bank of America
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Chandler, Arizona
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exceptional customer service to clients in an inbound call center environment. Key responsibilities include ... concerns in a timely manner and deliver exceptional customer service
Manages risk by accurately
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Bank of America
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Chandler, Arizona
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impacting incidents, ensuring that customer communications, triage, 3rd party escalations and service ... incidents and constantly improving service operations, across all facets of service delivery from network to
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Bank of America
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Chandler, Arizona
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others outside of reporting authority to achieve shared goals
Proven customer service skills and the ... Service Management
Customer and Client Focus
Performance Management
Talent Development
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Bank of America
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Chandler, Arizona
...
difference. Join us!
The Investment Center is a multi-site service center located in Lincoln, RI ... service provider for Consumer Investments Solutions. The goal of the Investment Center is to provide a
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Bank of America
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Chandler, Arizona
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/downstream impacts during outages, the customer experience in failure scenarios, contacts for various support ... teams, and technical service providers for system design and deployment
Supports change
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Bank of America
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Chandler, Arizona
...
:**
Experience in a call center or a financial/banking center
Customer service experience
Has 1-2 years ... responsible for handling complex and escalated customer situations regarding possible fraudulent account
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Bank of America
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Chandler, Arizona
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alerts regarding production incidents, and resolves issues prior to customer service interruption ... ServiceNow instances. This role will provide hands on technical expertise to resolve service availability
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Bank of America
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Chandler, Arizona
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reporting authority to achieve shared goals
Proven customer service skills and the ability to resolve ... and written)
Skills:
Coaching
Customer Service Management
Customer and
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Bank of America
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Chandler, Arizona
...
:**
• Establishing Trust
• Customer Service
• Overcoming Objections
• Consulting
• Risk Management ... expected to take several inbound service calls daily to solve for financial needs. Key responsibilities
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Bank of America
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Chandler, Arizona
...
Client Service Associate
Chandler, Arizona
Job Description:
Merrill Wealth ... focused and effective.
Job Description:
Client Service Associates will be co-located at a
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Bank of America
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Chandler, Arizona
...
reporting authority to achieve shared goals
Proven customer service skills and the ability to resolve ... and written)
Skills:
Coaching
Customer Service Management
Customer and
...
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Bank of America
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Chandler, Arizona
...
care
Skills:
Attention to Detail
Client Solutions Advisory
Customer and ... systems utilized within the environment and/or aptitude in system technologies
Has effective customer
...
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Bank of America
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Chandler, Arizona
...
who to escalate should resolution investigations stall
Excellent customer service and
...
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Bank of America
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Chandler, Arizona
...
leadership as needed
Identify service impact, interpret monitors, dashboards, and logs
Provide ... customer experience in failure scenarios, contacts for various support needs and ensures appropriate
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Bank of America
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Chandler, Arizona
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engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience ...
Participates in various steering committees for technical and infrastructure service domains
Leads the
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Bank of America
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Chandler, Arizona
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(AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization ... Customer/Client Due Diligence (KYC/CDD) experience desired but not required
**Skills
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Bank of America
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Chandler, Arizona
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various software architectures (service oriented, microservice, publisher/subscriber, etc
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Bank of America
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Chandler, Arizona
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architectures (service oriented, microservice, publisher/subscriber, etc.)
• Experience with
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