Working Location: PENNSYLVANIA, CENTER VALLEY; MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​ ​

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Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

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Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus (https://www.olympusamerica.com/careers) .

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

The Incident Response Leader is responsible for the management and response to live incidents globally and, as such, is responsible for overseeing and managing computer and network investigations relating to various forms of malware, computer intrusion, theft of information, denial of service, data breaches, etc. They will also be responsible for overseeing Managed Service Provider (MSP) incident response services, ensuring MSP compliance with SLAs, KPIs, and for providing global reporting, metrics and datum related to the Olympus incident response function.

“The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity.

Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.”

Job Duties

• Responding to Incidents:

• Manage and oversee responses to live incidents, document findings and implementing suitable remediation actions.

• Overseeing the response to and closure of problem records related to past incidents while providing information and guidance to problem management teams.

• Conduct computer and network investigation from start to finish using tools and resources as the senior incident response specialist.

• Provide expert technical advice and leadership based on detailed understanding threat intelligence and applied use within incident response and forensic investigations.

• Develop processes, procedures, and documentation related to incident response activities and review/update all documentation, processes, procedures, and playbooks related to incident response management.

• Provide feedback to SIEM engineers on alerts to ensure proper tuning of SIEM use cases.

• Managed Service Provider (MSP) and Vendor Management:

• Lead, motivate, and appraise external MSP and vendor teams that are contracted to provide incident response services to Olympus so that their individual and collective performance is of the required standard and meets the current and future needs of the business.

• Implement incident response processes and procedures for prompt restoration to ensure continuity of business with internal teams and MSPs.

• Review all MSP documentation, processes, procedures, and playbooks related to incident response management and provide feedback through the proper channels to MSP management to facilitate the proper updates to their related documentation to ensure it is in alignment with Olympus standards and requirements.

• People Management

• Lead, motivate, develop, and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.

• Other responsibilities / duties as assigned.

Job Qualifications

Required:

• Bachelor’s degree or higher in computer science, management information systems or related field or significant industry experience required.

• Certification in one or more of the following: CISSP, CISM, EnCE, CEH, GCFA, GCFE, or GCIH.

• Minium 7 years of experience in incident response or other related security functions.

• Minimum 5 years of experience in managing staff, including work review, performance reviews and day-to-day coaching.

• Experience in successfully managing teams and Executive stakeholders in multiple geographies.

• Linux/Unix technical experience including creation and modification, administration, troubleshooting, and/or forensic and Incident Response experience.

• Technical skills investigate incidents from start to finish given a wide variety of available tools and resources.

• Expertise with SIEM technologies such as, but not necessarily exclusive to: Splunk, Qradar, Arcsight, and Sentinel.

• Expertise with software/services such as Microsoft Defender, Microsoft Defender AV, Symantec Endpoint Protection, Zscaler, Bluecoat, Symantec WSS, Tenable, Armis, Illumio, Cisco Kenna, Cisco Hypershield.

• Technical skills investigate incidents from start to finish given a wide variety of available tools and resources.

• Experience with malware analysis and understanding attack techniques.

• Experience interpreting, searching, and manipulating data within enterprise logging solutions.

• Experience working with network, host, and user activity data, and identifying anomalies.

• Expertise with Service Now

Preferred:

• Business and technical acumen.

• Problem solving.

• Critical thinking.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus and 401(k)* with company match

• Comprehensive medical, dental, vision coverage effective on start date

• 24/7 Employee Assistance Program

• Free live and on-demand Wellbeing Programs

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance*

• 12 Paid Holidays

• On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Diversity Equity & Inclusion Initiatives including Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefit and incentives (https://www.olympusamerica.com/careers/benefits-perks) .

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Information Technology (IT)