Solutions Architect - Collaboration

Job Locations

US-Remote Location

ID

2024-23653

Company

OneNeck IT Solutions

Overview

OneNeck IT Solutions has an exciting opportunity for an experienced and accomplished Solutions Architect - Collaboration, ideally near one of our physical office locations.

Responsibilities

The Solutions Architect - Collab is the primary presales technical resource for the field sales force and is responsible for actively driving and managing the technology evaluation and proposal stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate. This includes being able to articulate technology and product positioning to both business and technical users, being able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process and being able to establish and maintain strong relationships throughout the sales cycle.

The Solutions Architect - Collab supports the sales force in attaining their stated revenue objectives by providing presales technical assistance for collaboration and network infrastructure. The Solutions Architect - Collab provides detailed network and application design, engineering recommendations and network consulting for the opportunities that are identified by the field sales force.

In conjunction with the sales professional, this position is also responsible for assisting with network and application discovery of the customer's current internetworking and collaboration architecture, providing network design, consulting advice regarding hardware, software and connectivity into the existing customer environment as a potential solution and technical sales support for proposal development and presentations. The Solutions Architect - Collab serves as the Subject Matter Expert (SME) to the sales teams for collaboration, infrastructure, network and software requirements and is an available resource to our customers by transferring knowledge to allow them to be better consumers.

Qualifications

Required Qualifications:

• 7+ years hands-on IT experience with hosting solutions and architecture.
• 5+ years experience as a Collaboration Network engineer (voice, video, contact center) or related operational engineering role
• 2+ years experience interfacing with customers and providing technical solutions.
• Experience with consultative selling or solution-based sales in a technical field.
• Must have and maintain a valid driver's license, insurance, and have access to reliable transportation.
• Ability to travel as business needs dictate.

Other Qualifications:

• Experience with hosted or cloud UC technologies (i.e., Broadsoft / BroadCloud, Microsoft)
• Strong understanding of routing technologies and applications, specifically Cisco-related products
• Preferred vendor product knowledge: Cisco, Palo Alto Networks
• Strong working knowledge of Cisco collaboration applications such as CUCM, Telepresence, CCX/E, WebEx Teams
• Working knowledge of networking protocols such as TCP/IP, IPv6, WAN routing (such as OSPF, BGP, EIGRP)
• Familiarity with Wireless Networking infrastructure and RF design best practices
• Familiarity with Cloud-based collaboration designs
• Understanding of network-based systems and appliances such as firewalls, routers, switches, and load balancers.
• CCNP or CCDP certification a plus.
• Ability to interface effectively with customers and internal departments such as engineering and operations at the technical level to deliver a solution that serves he customer's needs.
• Ability to gather relevant facts and develop and successfully pursue a business case including revenue opportunities, network diagrams and capital requirements.
• Ability to communicate directly to technical teams and provide network and collaboration architecture layout based on solutions' performance needs.
• Excellent communication skills (written and verbal presentation).

OneNeck IT Solutions offers hybrid IT solutions including cloud and hosting solutions, managed services, enterprise application management, advanced IT services, hardware and local connectivity via top-tier data centers. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for businesses around the country.

We offer competitive salary and a strong total rewards package. To learn more about this position or our company, please visit oneneck.com.

EEO/AA Employer/Vets/Disability.

Employment at OneNeck is subject to post-offer, pre-employment drug testing. EEO/AA Employer/Vets/Disability.