Job Information
The Clorox Company Customer Operations Analyst in CD Noviciado, Chile
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024)
Your role at Clorox:
Sumaremos a nuestro equipo un Customer Operations Analyst, cuya función principal será asegurar una cadena de suministro eficiente en términos de costo y servicio, alineada con las necesidades del negocio y de nuestros clientes, mediante la entrega de información precisa y la influencia efectiva sobre los actores clave involucrados.
In this role, you will:
Los principales desafíos serán:
Monitoreo y Evaluación Logística: Proporcionar visibilidad y realizar una evaluación continua de la operación logística de los clientes en los procesos de compra, preparación y despacho. Identificar y alertar sobre costos adicionales e ineficiencias en la cadena de suministro mediante indicadores clave de desempeño (KPIs).
Optimización Operativa: Proponer y ejecutar mejoras operativas en el proceso de compra y recepción de los clientes para generar ahorros (Cost to Serve, % Log/NCS, USD$/AC, Local Currency$/AC) y mejorar el nivel de servicio hacia los clientes (Case Fill Rate, Perfect Order, PO Phasing).
Gestión de la Cadena de Suministro: Asegurar una cadena de suministro eficiente y alineada con las necesidades de del negocio y de nuestros clientes (OTIF, DOH, OOS, Instock, Forecast, OSA) mediante la conexión y la influencia efectiva sobre actores clave tanto dentro como fuera de de la compañía (clientes, equipo de suministro, CPFR y equipo de ventas).
Liderazgo en Proyectos de Ahorro: Liderar y dar seguimiento a los proyectos de ahorro (MTO) del área logística, garantizando la implementación y el éxito de las iniciativas.
Apoyo en Procesamiento de Órdenes: Actuar como respaldo del OMS en la coordinación y el procesamiento de órdenes de venta cuando sea necesario.
What we look for:
Orientamos nuestra búsqueda a un profesional con al menos 4 años de experiencia en entornos logísticos y 2 años en Atención al Cliente o Administración de Ventas.
Las habilidades requeridas para este puesto incluyen:
Comunicación fluida, curiosidad y capacidad analítica.
Entrega de resultados en tiempo y forma, proponiendo soluciones a problemas mejora de procesos.
Cacidad para trabajar bajo presión
Dominio de Excel
Power BI
Inglés intermedio
LI#ONSITE
We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here (https://www.thecloroxcompany.com/company/idea/) .
Benefits we offer to help you be well and thrive:
Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
Who we are.
We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.
This is the place where doing the right thing matters.
Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.
Our commitment to diversity, inclusion, and equal employment opportunity.
We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (https://www.thecloroxcompany.com/company/idea/) .
The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more at Equal Employment Opportunity is the Law .
Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.
The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.
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