Description

We are working with a local healthcare organization looking for a passionate, driven individual for a Medical Scheduler. The individual will play a key role in coordinating and scheduling the day-to-day activities of caregivers, answering telephone inquiries, handling referrals and inquiries about our programs, and managing the recruitment process.

Responsibilities:

• Scheduling and coordinating day-to-day activities for caregivers, ensuring optimal allocation of resources.

• Answering telephones, handling inquiries, and taking detailed messages with professional telephone etiquette.

• Receiving and responding to referrals and inquiries about our provided programs, converting inquiries into appointments.

• Conducting preliminary phone screening for aspiring applicants.

• Assisting with recruitment activities, including personnel hire, orientation, in-service training, and disciplinary actions.

• Performing payroll duties, which include verifying timesheets, updating telephony records, and providing data inputs for payroll processing.

• Documenting associate work records in our software system, ensuring that all caregiver personnel files are current and comprehensive.

• Continually communicating with associates and clients to evaluate the quality of our service.

• Responding promptly and courteously to all client calls, ensuring client satisfaction at all times.

  Requirements

• Excellent communication skills, both written and verbal.

• Strong attention to detail, organizational skills, and the ability to prioritize tasks.

• Past experience in a similar role would be a plus.

• Proficiency with office software, including Microsoft Office and any relevant scheduling or payroll software.

• Exceptional customer service skills with a patient and empathetic approach.

• Strong time management skill, and the ability to work both independently and as part of a team.

How to Apply:

We are looking for someone who can be the link between our clients and caregivers, ensuring that both parties receive quality service. If this resonates with your career ambitions, please apply. For immediate consideration, contact us at 610.882.1700!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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