Organization:

EMC - Eden Medical Center

Position Overview:

Provides full secretarial and administrative support for the Department and Director as part of a customer focused, service oriented team that incorporates the values of Eden Medical Center in a confidential environment. Champion and role model for customer service while on duty or representing Eden Medical Center. Accountable for compliance with all regulatory standards.

Job Description :

JOB ACCOUNTABILITIES

• Greets all visitors proactively and is the point of contact for information regarding all patient and unit activities. Answers telephones, nurse calls, processes inquiries and directs calls to appropriate parties. Evaluates and takes action as needed on various factors associated with physician’s orders.

• Runs reports from electronic health record as directed by Charge Nurse/Assistant Director/Director and follows up as appropriate. Coordinates patient transfers and discharges to/from/within the unit with the RN and communicates to appropriate parties. Scans appropriate documents into the electronic health record during the course of the patient’s stay.

• Tracks and assigns Cisco phones and other equipment as assigned.

• Actively works in support of regulatory compliance assuring that Eden Medical Center maintains full accreditation and compliance with state and federal regulations. Understands specific responsibilities for regulatory compliance in the home department and insures daily requirements for compliance are met.

• Compiles department schedule and enters into staffing and scheduling program. Assist with finding replacement staff as needed for daily staffing. Maintains accurate daily staffing records.

• Provides confidential administrative support to the Director. Processes and maintains confidential information such as staff personnel files, quality improvement records and confidential meeting minutes. Maintains business calendar for the Director, track project deadlines, charts progress, arranges meeting, and coordinates details. Opens and routes incoming mail; distributes correspondence and other material to departmental staff.

• Makes arrangements for meetings and coordinates facilities. Prepares agendas, sends notices and records minutes. Participates in designated staff meetings and records minutes. Keeps accurate records and minutes of meetings as assigned, including Committee agendas and minutes.

• Inventories and orders departmental and patient supplies as necessary. Arranges for equipment repairs, monitors costs and evaluates need for replacement. Monitors physical condition of building and evaluates need for repairs.

• Prepares employee timecards. Receives and distributes paychecks. Assist in clarification of errors reported on individual payroll checks. Payroll information is entered concurrently with 99% accuracy.

• On boards new employees by creating new folders, orienting them to the department’s policies and procedures including scheduling and time-keeping. Assists with overseeing and coordinating annual verification of licensures/certifications in compliance with Title 22 and JCHAO regulations.

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.

• HS Diploma or equivalent education/experience

• Associate's

• Other: Medical Terminology

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 6 months secretarial experience in a health care setting;

• Experience with payroll and scheduling software, Microsoft office; typing/word processing at 60wpm with 90% accuracy.

• 2 years secretarial experience in a health care setting.

SKILLS AND KNOWLEDGE

• KRONOS Timekeeping and CLAIRVIA scheduling.

• Ability to speak, read, write, and understand English fluently.

• Possesses strong working knowledge of medical terminology.

• Computer keyboarding and computer skills; ability to use office equipment.

• Demonstrates excellent customer service skills.

Job Shift:

Days

Schedule:

Part Time

Shift Hours:

8

Days of the Week:

Friday, Monday, Tuesday

Weekend Requirements:

None

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

24

Employee Status:

Limited Term (Fixed Term)

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.67 to $37.55 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.