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Prime Therapeutics
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Carson City, Nevada
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standard operating procedures.
Partners with various teams to analyze customer specific requirements ... customer documentation that validates configuration.
Efficiently and effectively distributes tasks
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Prime Therapeutics
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Carson City, Nevada
...
-written, accurate, consistent, responsive and reflect customer-specific themes. When necessary, can ... determine customer requirements and to understand complex customer issues within the public sector
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Prime Therapeutics
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Carson City, Nevada
...
support of all activities related to developing and maintaining service provider contracts. Interacts ... .
Negotiates contracts and amendments with Public Network Operators (PNOs), Qualified Service Providers (QSPs
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Prime Therapeutics
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Carson City, Nevada
...
of the achievement of customer service requirements including attainment of performance guarantees ... .
Resolves or appropriately escalates customer service issues in conjunction with operations (claims, service
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Prime Therapeutics
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Carson City, Nevada
...
people data reporting service by supporting ad-hoc reporting requests and supporting end-users on self-service reporting solutions
Monitor Workday Help support cases, providing ’tier 1’ reporting support
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Prime Therapeutics
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Carson City, Nevada
...
position is to ensure that staff assigned to specific accounts meet requirements set by customer ... provide the highest quality of care and service to our members.
If you are looking to advance your
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Prime Therapeutics
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Carson City, Nevada
...
further development work.
Works with Clinical team to understand the customer`s product-specific ... and work collaboratively to provide the highest quality of care and service to our members.
If you
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Prime Therapeutics
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Carson City, Nevada
...
of contacts.
Promotes and displays customer focus, including the ability to autonomously make good judgement and decisions regarding customer satisfaction and contract requirements
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Prime Therapeutics
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Carson City, Nevada
...
and service to our members.
If you are looking to advance your career within a growing, team
...
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Prime Therapeutics
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Carson City, Nevada
...
detailed quality and in accordance with claims payment policy and by the terms of our customer/provider ... and service to our members.
If you are looking to advance your career within a growing, team
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Prime Therapeutics
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Carson City, Nevada
...
player with a customer service approach and solution orientation
Preferred Qualifications
3 ... and work collaboratively to provide the highest quality of care and service to our members.
If you
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Prime Therapeutics
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Carson City, Nevada
...
strong analytical skills
Strong team player that has a customer service approach and is solution ... . goals, coordinate workload, ensure quality, establish procedures, meet client/customer expectations and
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Prime Therapeutics
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Carson City, Nevada
...
focused on delivering value, service, strategic insight and customer satisfaction.
Oversees account ... articulates fact-based insights on customer’s pharmacy program and presents compelling recommendations to help
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Prime Therapeutics
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Carson City, Nevada
...
strong analytical skills
Strong team player that has a customer service approach and is solution ... , coordinate workload, ensure quality, establish procedures, meet client/customer expectations and manage the
...
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Prime Therapeutics
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Carson City, Nevada
...
stakeholders
Represent the Clinical department as a strategic partner during customer requirement sessions ... collaboratively to provide the highest quality of care and service to our members.
If you are looking to
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Prime Therapeutics
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Carson City, Nevada
...
and development of product and service offerings, including definition of customer needs, product ... Prime Employer programs and service capabilities.
Consistently monitors and develops the sales
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Prime Therapeutics
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Carson City, Nevada
...
customer service requirements, including attainment of performance guarantees, minimization of expense and ... .
Resolve or appropriately escalate client or customer service issues and create processes and plans to
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Prime Therapeutics
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Carson City, Nevada
...
performance measurements and analytics, customer reporting, client delegation activities, policies and ... conducted with appropriate feedback from customer organizations, assigned departments, and member and
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Prime Therapeutics
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Carson City, Nevada
...
during customer requirement sessions
Responsible for regulatory (URAC/NCQA, CMS, state law ... achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to
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Prime Therapeutics
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Carson City, Nevada
...
language and proven contract negotiation skills.
Strong customer service and business partnership ... for the implementation and support of all activities related to developing and maintaining service
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Prime Therapeutics
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Carson City, Nevada
...
more efficient and price sensitive offerings.
Translates market and customer needs into ... subject matter expert for customer relationships as related to strategic initiatives that provide external
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Prime Therapeutics
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Carson City, Nevada
...
and service to our members.
If you are looking to advance your career within a growing, team
...
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Prime Therapeutics
-
Carson City, Nevada
...
and service to our members.
If you are looking to advance your career within a growing, team
...
