... guest/customer feedback to recognize outstanding employee service performance and improve service ... property ownership. Verifies implementation of the Marriott brand service strategy and brand initiatives ...

... Managing Director in their absence. The Director of Operations will continually improve guest service at ... have management experience in luxury service, with an enthusiasm for training and coaching team members ...

... make the business profitable. Serves as a "sales" and "customer" advocate for the hotel(s) on behalf of ... , forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous ...

... professional long-term business relationships. Provide the highest quality of service to the customer at ... customer loyalty by delivering service excellence throughout each customer experience. Reports to ...

... . Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer ... . • Empowers employees to provide excellent customer service. • Observes service behaviors of employees ...

... delivering service excellence throughout each customer experience. **CANDIDATE PROFILE ... . • Executes and supports Marriott’s Customer Service Standards and property ‘s Brand Standards ...