Penn State Health - Hershey Medical Center

Location: US:PA: Camp Hill

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: 8:00a -4:30 ; FT Exempt

Recruiter Contact: Nicole Cox at nlaverty@pennstatehealth.psu.edu (MAILTO://nlaverty@pennstatehealth.psu.edu)

SUMMARY OF POSITION:

In partnership with the Medical Director and the Outpatient Director, this position is responsible for the practice management, operations and coordination of the day-to-day business activities for a site. Responsible for interviewing, hiring, supervision, discipline and staff development as well as monitoring of the budget developing policies and procedures, both new employee orientation and ongoing education of staff , and the management of quality improvement initiatives to enhance quality, cost efficiency and the patient experience on an on-going basis.

ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Develop new policies, procedures and protocols in collaboration with the Medical Director, Outpatient Director, Professional Practice Nurse Leaders and Nurse Educators.

• Explain, interpret and enforce hospital standards and policies. Perform staffing analysis in conjunction with the Medical Director and or Outpatient Director to determine appropriate skill and staffing levels needed to assist the assigned facility.

• Monitor adequacy and competency of staffing levels; implement appropriate in-service training and cross-training to ensure availability of competent, trained support staff; implement appropriate orientation and ensure competencies; promote continuing education for all staff.

• Recruit, hire, coach and evaluate staff, determining salary.

• Provide progressive discipline. In conjunction with the Medical Directors, Outpatient Director and Operations Director establish goals and objectives to optimize operations and program development.

• Perform practice management analysis in collaboration with the Operations Director and or Outpatient Director to define mutual goals to advance the Outpatient and Clinical Department initiatives such as access, optimizing revenue for current and new business growth opportunities.

• Ensure compliance with all appropriate regulatory bodies (i.e. CLIA, DOH, OSHA, JC).

• Participate in various HMC committees, focus groups and teams.

• Develop, participate and lead Continuous Quality Improvement processes.

• Monitor improvements by utilizing the PDCA cycle and develops corrective action plans as necessary. Develop the annual budget for each assigned practice in collaboration with the Outpatient Director, Medical Director. Monitor actual financial performance in relation to budget.

MINIMUM QUALIFICATION(S):

• An Associate's degree in Business Administration or related field required.

• Minimum of five (5) years of ambulatory practice site management or progressive business related leadership, supervisory, or management experience or a Bachelor's degree and three (3) years of ambulatory practice site management or progressive business related leadership, supervisory, or management experience.

PREFERRED QUALIFICATION(S):

• Bachelor's Degree in Business Administration or a related field preferred.

• Healthcare leadership experience is preferred.

• Healthcare leadership experience is preferred.

• Certification preferred.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?

#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained

Position Practice Site Manager II - Camp Hill Family Medicine

Location US:PA:Camp Hill | Professional | Full Time

Req ID null