Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Housekeeper FLSA: Non-exempt JOB SERIES: 3566 PAY LEVEL: NA-02 DUTIES AND RESPONSIBILITIES: Makes beds, changes sheets, towels, and other linens. Thoroughly cleans guest room to include dusting, waxing and polishing furniture, sweeping floors, vacuuming and shampooing rugs, emptying ashtrays and wastebaskets, and sanitizing lavatories. Using a ladder, washes walls and windows and dusts drapes and blinds. Turns mattresses, sanitizes all fixtures and bedding with disinfectant, and services each room daily with soap, cups, coffee, etc. Reports missing or broken articles to supervisor. Occasionally scrubs, strips, waxes, and polishes floors using heavy (industrial-type) powered scrubbers and buffers. Washes and replaces Venetian blinds. Washes ceiling fixtures. Moves heavy furniture. Conducts linen, amenity inventory by daily, weekly, monthly and as assigned by supervisor. Launders linens, towels, etc. as required. Brings the lost and found items from the guest room; tags with guest name/room number to the item bag; logs into logbook; sends post card to the guest; upon customer's request (email or call), releases item to the guest, and prepares document to send all unclaimed items to Recycle. Sets-up breakfast table, arranges pre-packaged food, prepares coffee, and performs general cleaning tasks such as clearing and cleaning tables and counters, sweeping and mopping counter and dining area floor. May be required to work a varying schedule to reflect the business needs. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications BASIC REQUIREMENTS: Must be at least 20 years old AND have graduated from high school or been awarded a certificate equivalent to graduating from high school; OR Have completed a formal vocational training program; OR Have received a statement from school authorities agreeing with preference for employment rather than continuing education. (Valid documentation will be required upon hire.) Must be able to lift items weighing up to 25 lbs., such as linen, trash; and bending, stooping and pushing and/or pulling heavy carts weighing up to 100 lbs; standing, walking for long periods of time. A valid Government Owned Vehicle (GOV) operator¿s permit is required for the performance of duties for this position. Inability to obtain or maintain appropriate GOV licensing may result in termination for lack of qualifications. The incumbent is required to obtain required GOV licenses within 30 days of hire. Must be able to accommodate flexible work schedule to include weekends and night time. QUALIFICATION REQUIREMENTS: Working knowledge of the use of cleaning chemicals, spot cleaning as well as small equipment such as vacuum cleaner, carpet shampoo machine and portable steam cleaner. Ability to prioritize, restock maid carts and organize work. Basic ability to comprehend English language sufficient to understand information such as cleaning solution labels, instructions, simple message, etc. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.