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Philips
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Cambridge, Massachusetts
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The Sales Specialist owns securing new customers in assigned territory by uncovering and securing ne
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Philips
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Cambridge, Massachusetts
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The Clinical Transformation Manager will collaborate with Enterprise Monitoring as a Service ... methodologies to drive clinical components for Enterprise Monitoring as a Service (EMaaS) customers including
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Philips
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Cambridge, Massachusetts
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As an individual contributor in this Customer Success Manager you will serve as the corporate and customer/facility point of contact - managing service escalations, providing reporting, and driving
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Philips
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Cambridge, Massachusetts
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medical capital equipment). Minimum of 3 years of experience in customer service
Bachelor’s degree is ... Account Managers to achieve accurate and timely configurations that meet our customer’s current install
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Philips
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Cambridge, Massachusetts
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on IT networks to ensure high quality of service to deliver real time patient data requirements ... development.
Represents Philips professionally in both customer and internal team situations.
**You're
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Philips
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Cambridge, Massachusetts
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and Product to derive and prioritize customer needs into the product roadmap and continuously ... each Customer Persona and create sales enablement tools.
HEMAR (Health Economics, Market Access
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Philips
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Cambridge, Massachusetts
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knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.
**Your role ... customer with the appropriate communication and involving appropriate site service personnel
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Philips
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Cambridge, Massachusetts
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Service Delivery Design Process Expert – Cambridge, MA
Performing the translation of a services blueprint (for the new services offering in development by the PSSGP or equivalent service
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Philips
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Cambridge, Massachusetts
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Specialize in meticulously calculating total product costs across the supply chain, evaluating customer-added value from an end-to-end Total Cost of Ownership perspective, ensuring transparency
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Philips
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Cambridge, Massachusetts
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Experience in Customer Service Management including management of digital channels and self-service solutions ... 1.
Resolve customer support cases based on SLAs.
Analyze, effectively triage and resolve
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Philips
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Cambridge, Massachusetts
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single point of contact for regions / businesses that are supported under service level agreement ... Marketing, Business Administration, or related field preferred.
You’re Highly customer focused
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Philips
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Cambridge, Massachusetts
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and Philips experts on advancing our digital understanding of customer usage and system health of ... , service and equipment costs, as well as volume and revenue to plan that are critical to profitability
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Philips
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Cambridge, Massachusetts
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best-in-class service to business
You possess exceptional interpersonal skills, including
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Philips
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Cambridge, Massachusetts
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evaluate, red-line and negotiate sales and service contracts (such as those for capital, consumables, Software as a Service (SaaS), service maintenance, consultancy, etc.) in collaboration with internal
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Philips
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Cambridge, Massachusetts
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10+ years of sales, finance, operations, and/or customer service-related experience.
Your skills ... In this hybrid role, you will develop and implement analytics and data reporting to guide Service
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