Practice Medical Receptionist (PACE Rehab) - PACE Elder Care Services - Full-Time

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Date Posted: 09/08/2024

Requisition Number: 8254

Location: CHA East Cambridge Care Center

Work Days: 8:00am - 4:30pm, Monday - Friday

Category: Clerical and Administrative Support

Department: CHA PACE

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: SH Laborers 381

Department Description:

CHA PACE is a Program of All Inclusive Care for the Elderly (PACE) at Cambridge Health Alliance (CHA). CHA PACE serves adults 55 years and older with chronic medical and/or mental health difficulties with the goals of achieving the highest level of community independence and preventing nursing home placement. CHA PACE’s high functioning interdisciplinary team works to fully integrate and coordinate medical and behavioral health care, community resources, and in-home support services.

Job Summary:

Under the direct supervision of the Rehab Manager, and under the general supervision of the PACE Practice Manager, the Practice Medical Receptionist assigned to the CHA PACE Rehab team performs a wide variety of administrative and support functions for the department.

These responsibilities include assisting with patient scheduling, billing, and care coordination; communicating between outside service agencies; coordinating the ordering, authorization, delivery, and assembly of medical supplies and DME; and maintaining the inventory and record-keeping of CHA PACE Rehab areas. A commitment to patient safety, customer satisfaction through clear communication, efficient use of resources, collaboration through teamwork, and performance improvement is required.

Qualifications:

• High School Diploma required; some college preferred

• Personal transportation for delivery of DME to patient homes and other locations

• 1 year administrative experience in a medical setting and/or with geriatrics

• Understanding of DME equipment (type, sizing, purpose, assembly) preferred

• DME certification or training in rehabilitation/exercise-related field preferred

• American Heart Association or American Red Cross BLS for Healthcare Providers certification required

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.