Change Management Lead (Cambridge, MA)

We are transforming from a product-led to a managed service-led approach, helping customers optimize patient monitoring solutions at scale. As the Change Management Lead (Director level), you will drive organizational transformation, ensuring seamless adoption of new business models through strategic change management.

Your role:

• Change Strategy Development: Develop and implement a comprehensive change management strategy to support the shift to managed services, identifying impacts, risks, and success metrics.

• Stakeholder Engagement: Build and execute a stakeholder engagement plan, ensuring alignment across teams through regular communication, workshops, and strategic interventions.

• Communication & Training: Lead communication and training programs to equip employees with the skills and knowledge needed to transition successfully.

• Change Implementation: Oversee the execution of change initiatives, ensuring timely, within-scope, and on-budget delivery while collaborating with cross-functional teams.

• Resistance Management: Identify and address resistance to change through coaching, mentoring, and sentiment monitoring.

• Performance Measurement & Reporting: Establish KPIs to track change adoption and effectiveness, providing data-driven insights to leadership.

You're the right fit if:

• 8+ years of experience in change-management for large-scale transformation programs, ideally in managed services.

• Must have experience in business strategy, transformation, organizational change, communication, or clinical transformation in hospital settings.

• A Bachelor’s degree with a Change Management certification from a recognized organization; Change Management Trainer certification is a plus.

• Excellent communication and influence skills, with the ability to engage stakeholders at all levels, paired with strong presentation and facilitation abilities.

• A collaborative, solution-oriented mindset, with strong project management skills and the ability to prioritize multiple initiatives effectively.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role: Cambridge, MA

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in (MA) is $148,960 to $255,360

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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