Company Description

Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one and other on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.

What is in it for you:

• Employee benefit card offering discounted rates in Accor & Marriott worldwide

• Competitive benefit program, including medical, dental, vision, retirement savings, and an employee & family assistance program

• Duty meals in on-site Staff Cafeteria, as well as access to Employee Assistance/Wellness Program

• Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser

• Learning programs through our Academies

• Opportunity to develop your talent and grow within your property and across the world!

Job Description

Every memorable dining experience at Sheraton Suites Calgary Eau Claire starts behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. As Banquet Sous Chef you will play a pivotal leadership role to ensure our guests and colleagues have exceptional experiences at our hotel.

What you will be doing:

• Work in partnership with the Executive Chef to ensure smooth and flawless operation within Banquet as well as the Stewarding operations. 

• Accountable for managing the day to day operations of the culinary teams with active presence on the floor by leading the team to deliver service excellence, as well as actively communicating with front of house teams as required.

• Train, lead and coach the culinary team in all aspects of the operation to ensure all standards are met with ongoing performance management, growth and development opportunities.

• Ensures that food is prepared according to standardized recipes and specifications to maintain consistency and ensure all quality standards and food cost standards are met.

• Keeps overproduction and food waste to a minimum, ensures proper rotation, labeling, and storing of food in order to reduce food cost expense.

• Ensures that all food products are handled, stored, prepared and served safely in accordance with hotel and government food safety guidelines.

• Ensures that all EHC standards & processes are completed on a daily basis including such items as daily temperature logs, labelling and dating of items, as well ensuring food storage areas are cleaned daily and standard hierarchy is followed.

• Ensure any guest complaints are addressed in a professional manner to the guest.

• Assist with menu creation & costing, expense & labour management, and product sourcing & ordering.

Qualifications

Your experience and skills include:

• Red Seal, Journeyperson’s papers or international equivalent is required

• Previous experience of at least 5 years within culinary field, in progressive roles, including prior leadership/management experience, in similar settings, is required

• Current SafeCheck Advanced Canadian Food Safety Certification is required

• Previous experiences working in Banquet kitchen with scratch made items, utilizing local ingredients is required 

• Computer literate with knowledge of Microsoft Office, specifically Excel, is required

• Diploma in the culinary field is an asset

• Established leadership skills with the ability to motivate and engage with team members to ensure the employee experience is exceptional 

• Proven ability to multi task, prioritize and problem solve effectively, as well as demonstrated teamwork skills 

• Excellent communication, interpersonal skills and fluency in English

• Ability to work well under pressure in a fast paced environment, with strong attention to detail

• Must be innovative, detail oriented and quality conscious

• Ability to work a variety of shifts and days of the week

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. 

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion,  Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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