Description

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon is to build a world class operation. Amazon Operations aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To continue to drive excellence within our Amazon Egypt Operations we are always exploring new opportunities to shape our global business. As a Operations Integration Engineer, you’ll be an essential part of innovating and transforming our processes.

This is a unique and exciting opportunity to ensure our organization’s treatment of employees is fair, respectful, and consistent with our framework of our core business values and objectives. The ideal candidate for this position will take the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon Egypt that include optimization of how we think, teach and deliver cultural change across our fulfilment/transportation/delivery network, enabling processes to meet our associate experience goals. You will collaborate on and then execute the roadmap of standard Egypt process upgrades, directly supporting implementation of change at Egypt and site level.

Reporting into the Operation Integration Manager, the Operations Integration Engineer will develop mechanisms to surface known best practices, deploy change and raise the bar. You will own standardization of processes, lead trials and engage with stakeholders across Egypt, AMET and WW, enabling standardization and innovation.

Your resident location must be local to the geographic area of the position you are applying for. This position may support multiple sites within the region and the ability to routinely travel between local sites is essential. The successful candidate must be capable of occasional domestic travel, estimated at less than 25% of the time.

Key job responsibilities

As an Operations Integration Engineer, you will:

• Work cross-functionally with Egypt Senior Leaders, Site Leadership, and support teams to contribute to stable optimization of cultural processes

• Support implementation of new systems and processes, driving sustainable and effective solutions aligned with business goals.

• Be a key driver for successful order execution, positively influencing associate satisfaction.

Key responsibilities include:

• Participating in cross-functional business decisions, aligning partner teams, and recommending long-term, data-backed solutions.

• Leading deployment of process standard implementations and upgrades within the fulfillment and transportation network.

• Delivering scoping documents, setting objectives, analyzing data, and driving quantifiable success metrics.

• Supporting end-to-end roadmaps and developing overall program delivery strategies.

• Managing change request processes and mechanisms.

• Contributing to creation and improvement of operational standards, partnering with local teams.

The ideal candidate will be:

• Highly analytical, customer-obsessed, and able to overcome obstacles.

• Excellent communicator, comfortable leading cross-functional decisions.

• Adept at identifying process defects, addressing pain points, and translating data into actionable recommendations.

• Passionate about driving change in a fast-paced, dynamic environment.

Basic Qualifications

• Completed High School diploma or bachelor's degree in progress.

• 2+ years of experience working directly with learning or continuous improvement responsibilities.

• Basic English

• Experience owning/driving roadmap strategy and definition.

• Experience with end to end program delivery.

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications

• Completed Bachelor’s degree in Engineering, Administration or similar with continuous improvement methodology knowledge.

• Advanced English.

• Experience leading multidisciplinary groups

• Green belt certification (optional)

• Engage multi-tasking in a fast-paced, high-energy environment

• Support project improvement events to achieve business goals with short and long term results.

• Offer feedback effectively related to Standard Process adherence

• Deliver training solutions, if necessary for deploy projects and increase adoption