Overview

The Imaging Equipment Service (IES) Technician is responsible for the repair of a variety of electronic and clinical imaging equipment within the organization. The IES Technician performs all scheduled and unscheduled maintenance on equipment to ensure a safe environment for patients, visitors, and staff at the hospital(s) they serve. The IES Technician assists users in the proper operation of equipment and assists with the provision of a safe environment for the use of clinical imaging equipment. An IES Technician maintains a high level of technical expertise and possesses an advanced proficiency to troubleshoot, repair, and maintain a full range of clinical imaging devices and systems.

Position Details:

• FTE: 80 hours per pay period

• Benefit eligible

• Shift: Days + On-call once every six week typical work schedule is (Monday-Sunday) from 7:00am - 3:30pm

• Location: Mobile, all Fairview sites

Responsibilities Job Description

Job Expectations:

Equipment Maintenance & Repair

• Responds to emergency equipment failures as requested by healthcare operations.

• Routinely responds to after-hours on-call duty.

• Performs troubleshooting and repair of medical equipment.

• Performs scheduled maintenance in accordance with established schedules and protocols.

• Investigates and corrects all equipment failures before returning the device to use.

• Identifies, requisitions, and receives parts and supplies necessary for repair and maintenance of equipment. Returns any required exchange parts.

• Expedites shipment of equipment and parts to ensure department downtime is kept to a reasonable minimum.

• Schedule service and manage communication with vendors. Monitor progress while vendor is on site.

Documentation & Communication

• Communicates timely and accurately with customers on work completed, equipment status, and advises for potential alternatives in emergencies.

• Performs incoming inspections, attach and assign control numbers and labels, and acquires the necessary information for accurate database inventory entries.

• Open and complete work orders in a timely manner.

• Maintains records of all maintenance and repairs including contract service work.

• Provides technical assistance and instruction to hospital staff on equipment operations and maintenance.

Compliance & Safety

• Consistently meets all departmental and organizational performance standards.

• Maintains tools and test equipment and keeps work areas clean.

• Promotes safety practices and universal precautions in all work and assigned tasks.

• Report all safety or near-miss occurrences to management.

• Receives and scores new medical equipment according to patient risk.

• Recommends and participates in the creation of alternative equipment maintenance procedures where appropriate.

• Assists with Joint Commission surveys and other audits as directed by management.

Training & Teamwork

• Pursues educational opportunities for professional and technical skill improvement. May include advanced equipment training as assigned by management.

• Maintain high standards pursuant to hospital policies regarding behavior, professional demeanor and dress codes.

• Participates in the process of evaluating and improving the quality and efficiency of service delivered by department.

• Provides input to decisions on capital expenses and equipment replacement strategies.

• Participate in special projects and complete other tasks as assigned by management.

Organization Expectations, as applicable

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served

• Partners with patient care giver in care/decision making.

• Communicates in a respective manner.

• Ensures a safe, secure environment.

• Individualizes plan of care to meet patient needs.

• Modifies clinical interventions based on population served.

• Provides patient education based on as assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements

• Completes all required learning relevant to the role

• Complies with all relevant laws, regulation and policies

• Performs other duties as assigned.

Qualifications

Required

• Two-year Associates Degree in Biomed Equipment Technology or equivalent

• Three years of work experience in a healthcare environment

Preferred

• Bachelors of Science in Engineering degree or equivalent

• Three or more years of clinical imaging equipment service or operations.

• CRES certification

Additional Requirements (must be obtained or completed within a period of time) :

• Working knowledge of standard computer applications

• Familiarity with regulatory agencies and standards (i.e. CMS, TJC. FDA, OSHA)

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status