Job Title: Supplier Support EngineerJob Description

We are in search of a dedicated Supplier Support Engineer to join our team in Burlington, NC. The mission is to advance our ability to improve supply chain stability with a single and efficient mindset, contributing to maintaining strong delivery characteristics and ensuring smooth production operations and customer satisfaction. Under limited supervision, you will lead Supplier Crisis mitigation and countermeasure for OEM Suppliers, manage supplier performance, and participate in broad scope projects handling complex supplier situations.

Responsibilities

• Collaborate with Suppliers and other Business Units to achieve supplier stability.

• Minimize supplier touchpoints by optimizing activities.

• Clearly summarize each supplier situation to communicate issue, impact, root cause, and countermeasures.

• Initiate and support situation appraisal and analysis of a supplier crisis on specific parts or assembly processes.

• Coordinate and support the implementation of immediate corrective action plans at critical suppliers.

• Support communication, interaction, and summary reviews with suppliers and Management.

• Support critical proactive projects including Capacity Management, Minimum Process Requirements, and Part Non-Conformances.

• Complete reporting and onsite visit activities for root cause analysis and countermeasure implementation.

• Engage in continuous improvement through cycling Plan Do Check Action (PDCA) for areas of responsibility.

Essential Skills

• Bachelor's Degree in engineering or equivalent related experience.

• 2-8 years of relevant engineering experience.

• Manufacturing process knowledge in areas such as stamping, welding, assembly, material flow, electronics, casting, and machining.

• Strong supplier experience.

• Good communication skills.

• Ability to influence teams.

• Self-motivated and disciplined.

Additional Skills & Qualifications

• Experience within a manufacturing facility.

• Ability to travel up to 50% of the time, mostly within the US, with potential travel to Europe (passport required).

• Experience troubleshooting manufacturing, tooling, and process issues and implementing solutions.

• Flexibility to work 1st, 2nd, or 3rd shifts on a limited basis to support on-site supplier crises.

Work Environment

This role requires a strong sense of urgency and flexibility to respond to critical issues and unplanned risk events. You will need to travel at a moment's notice to confirm supplier situations, work in an open office environment, at supplier operations, or conduct business virtually. The ability to work up to 5-15 additional hours each week as needed is required.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.