Job Description

JOB RESPONSIBILITIES & DUTIES

The Program Manager will be responsible for managing enterprise-level technical programs and/or multiple projects for Enterprise Technology's client, Corporate Legal. This individual will work closely with various project owners to define the project team and assign responsibilities. The Program Manager will also be responsible for developing a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination and regular communication of status.

Primary responsibilities include guiding program development and management and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals across the company on NetDocuments and other secure document management solutions for our Legal Teams. This requires experience communicating across audiences, effectively defining and utilizing escalation paths, and updating executive stakeholders as well as deep technical knowledge Legal Operations. This deep knowledge is required in order to ensure that delivery teams are following enterprise-wide platform processes and building to suit the platform.

The Program Manager works in a dynamic, collaborative environment and reports to Business Technology Platforms, Director of Solutions Engineering.

Program and Project Management Delivery

Manages projects, multiple projects, or a program with Enterprise Technology's Engineering teams on development and implementation of products or solutions. Projects have a distinct beginning and end. Influences product solutions/development process. Works with clients to understand business objectives and translate them into technical execution plans. Collaborates on configuration/development of system processes. Suggest/evaluate system architecture options for the Legal portfolio of platforms and tools. Frame problems, design solutions, alternatives and product strategy for development teams. Has technical depth/domain expertise to drive project milestones. This role does not have responsibility over product development but requires a technical background (understanding of software lifecycle, engineering, and product development) in order to complete its overall project management responsibility. Manages engineering, technical, and procurement activities related to planning, executing, supervising, control of technical and operational. Monitors the project from initiation through delivery including planning and directing schedules and resources. A technical program is a group of projects that may span over a year(s).

Technical Management

• Oversees project delivery processes and partners with Solutions Engineers and Platform Architects and Product Owners to ensure the technical delivery teams are collaborating on the capabilities of Legal's portfolio of platforms and the associated products and tools

Vendor and International Team Management

• Oversees project delivery processes and partners with Solutions Engineers and Platform Architects and Product Owners to ensure the technical delivery teams are collaborating on the capabilities of Corporate Real Estate portfolio and the associated products and tools

Financial Management

• Responsible for finance/budget responsibilities for programs of high complexity and large budgets (<$25M).

Status Reporting

• Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests

• Supports executive level project status presentations and dashboards; Creates data visualization elements to provide a graphic demonstration of project analytics and metrics

Project Management Lifecycle Disciplines

• Demonstrated understanding of technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne etc.

• Supports projects in the enterprise software space (SaaS, PaaS, and On-Prem) with integrations across diverse environments.

• Comfortable at using modern work management and collaboration tools (Smartsheet, JIRA, MS Project on the Web, Confluence, SharePoint/Teams, Slack)

• Manages project document repositories are maintained and updated

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Technical Depth:

-Strong Technical Corporate Legal portfolio working knowledge in one or more domains with the ability to flex across other domains, including workplaces services platforms and services, on-prem and SaaS/PaaS content and collaboration tools, websites & portals, application delivery, email/messaging platforms, video and voice solutions deployed at scale, workplace devices, support, and authentication;

-Network and Infrastructure working knowledge: Datacenter migration, wireless refresh, network segmentation, Cloud migration.

-Deep understanding and experience working with legal secured document management solutions such as NetDocuments

-Must have solid budget management experience into the millions

-Enterprise/large-scale experience that is highly matrixed; ideally coming from a platform/services tech group supporting legal technologies

-Strong program management experience

-Can sit in Burbank or Orlando -- support hybrid work environment 3x week null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.