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M&T Bank
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Buffalo, New York
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reviews and re-evaluation of customer needs
Deliver a high quality customer service experience during ... . Solicits new and existing investments and insurance solutions from mass affluent customer segment
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M&T Bank
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Buffalo, New York
...
Overview:
Specializes in our branch customer experience through sales, service and ... branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds
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M&T Bank
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Buffalo, New York
...
for a better customer experience; manage backlog and create new backlog for lacking functionalities ... data and execute detailed test plans; lead customer conversations and extract design requirements to
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M&T Bank
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Buffalo, New York
...
for a better customer experience; manage backlog and create new backlog for lacking functionalities ... data and execute detailed test plans; lead customer conversations and extract design requirements to
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M&T Bank
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Buffalo, New York
...
skills
Proven customer service skills
Demonstrated proficiency of quickly responding to a ... customer issues.
Assist employees and retirees with benefits enrollment to support their elections on
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M&T Bank
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Buffalo, New York
...
processing. Maintains a high level of customer service, quality loan processing within the guidelines of ... internal customer service contact for business partners at all levels for CLO.
Provide mid to high
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M&T Bank
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Buffalo, New York
...
, branch and teller platforms, mortgage lending, customer service systems, card, payments, web/mobile ... driving innovation.
Knowledge of marketing tech stack, customer segmentation and propensity analytics
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M&T Bank
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Buffalo, New York
...
Overview:
Completes onboarding of Commercial or Commercial Real Estate loans into the app
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M&T Bank
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Buffalo, New York
...
direction to ensure efficient operation and exceptional customer service.
Oversee remote support ... exceptional customer service and driving continuous improvement initiatives.
M&T Bank is committed to
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M&T Bank
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Buffalo, New York
...
years higher education and/or work experience
Demonstrated focus on customer service and ... .
Manage relationships with internal and external service partners; assess issues requiring immediate
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M&T Bank
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Buffalo, New York
...
, collateral valuation, cash flow analysis and the ability to repay annual debt service ... guarantor statement analysis as appropriate.
Monitor credit performance of customer portfolios and
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M&T Bank
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Buffalo, New York
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customer service focus.
Education and Experience Preferred:
Master’s degree.
10 ... collaboration with the sales team and improve the customer experience.
Manage all aspects of new geographic
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M&T Bank
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Buffalo, New York
...
Overview:
As a Lead Experience Strategist within the Customer Experience Organization ... junior team members
Education and Experience Required:
Bachelor's degree in Service
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M&T Bank
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Buffalo, New York
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services or products.Evaluate new product/services success; implement and manage changes in service or ... in service or marketing strategy.Recommend product pricing, understanding the cost structure
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M&T Bank
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Buffalo, New York
...
contact
Strong focus on customer service and satisfaction
Strong verbal and written ... client requests in a timely manner.
Manage relationships with internal and external service partners
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M&T Bank
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Buffalo, New York
...
Quality measurement, evaluation and assessment services relating to the new Customer Data Management ... service level agreements (SLA's), communication protocols, and data quality assurance policies
Review
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M&T Bank
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Buffalo, New York
...
Responsibilities:**
Respond to and resolve Service Desk escalations based on outcome of previous incidents ... technical information within a team and to immediate manager
Strong customer focus, including ability
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M&T Bank
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Buffalo, New York
...
on customer-centric outcomes.
Primary Responsibilities:
Sets strategic direction ... products. Evaluate new product/services success; implement and manage changes in service or marketing
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M&T Bank
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Buffalo, New York
...
ensure technology applications support internal/external customer needs and products/services as provided
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M&T Bank
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Buffalo, New York
...
”) groups
Advising on vendor engagements by M&T, often involving software-as-a-service (SaaS ... matters, including:
software-as-a-service agreements
consulting and professional services
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M&T Bank
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Buffalo, New York
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JOB TITLE: Software Engineer II
LOCATION: 465 Main St., Buffalo, NY 14203
**
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M&T Bank
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Buffalo, New York
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Build, enhance, and support integration points and reporting for M&T’s Calypso platform; develop and
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M&T Bank
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Buffalo, New York
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that support service, productivity, and improvements. Represent unit (dept) in cross functional, high
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M&T Bank
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Buffalo, New York
...
/services success; recommend changes in service or marketing strategy. Recommend product pricing ... approach and posture.
Establish marketing and customer-facing objectives; work with other bank
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M&T Bank
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Buffalo, New York
...
utilizing available tools (ELK, DynaTrace, Splunk, Service Now etc.)
Fanatically protect customer and ... stake holders to resolve customer issue.
Work with internal teams to train, design and implement
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M&T Bank
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Buffalo, New York
...
relationships and expand existing relationships.
Provide superior client service and develop deep ... service and expand client relationships.
Support market efforts to develop new trust business
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M&T Bank
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Buffalo, New York
...
solutions, in partnership with our line of business CIOs, to enhance the internal customer experience that
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M&T Bank
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Buffalo, New York
...
service of all performance management, planning and forecasting activities, and works across the ... success; recommend changes in service or strategy. Continuously improve the product capabilities and
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M&T Bank
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Buffalo, New York
...
with our line of business CIOs, to enhance the internal customer experience that enables our business
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M&T Bank
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Buffalo, New York
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_This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week
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