Supervisor Patient Access

Location: Buffalo General Medical Center

Location of Job : US:NY:Buffalo

Work Type : Full-Time

Shift 3

Job Description

The Patient Access Supervisor is responsible for the daily Supervision of the Patient Access team. Continually reviews changes in processes on payer requirements and provides on-going education materials. Perform regular auditing of registration staff and appropriate follow up on lack of performance or adherence to policy and procedure. Coordinates a variety of functions related to patient Admissions and Registration. Initiates and facilitates communication between the site departments on matters related to Patient Access, to provide quality patient services.The Supervisor is also responsible for 24/7 patient related issues, throughout the facility to support clinical leadership, including but not limited to, issues related to Labor & Delivery, direct admits, order discrepancies.

Education And Credentials

HS Diploma/GED required. AAS or Supervision in Healthcare, Business or related field required.

Experience

3 years of customer service experience. 1 year of experience in registration, knowledge of Health Insurances preferred.

Working Conditions

Job Details

Department: BGMC Admissions

Standard Hours Bi-Weekly: 75.00

Weekend/Holiday Requirement: No

On Call Required: No

With Rotation: No

Scheduled Work Hours: 7p-3a; 11p-7a

Work Arrangement: Onsite

Union Code: N00 - Non Union KH

Requisition ID#: 3361

Recruiter: Salihah L. Sikes

Grade: EX213

Pay Frequency: Bi-Weekly

Salary Range: $67,938.00 - $93,414.75

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

Position Supervisor Patient Access

Location US:NY:Buffalo | Management | Full-Time

Req ID null

Equal Opportunity Employer

Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.

Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.