Job Information
Catholic Health Referral Support and Transfer Center RN Supervisor in Buffalo, New York
Salary: 72,710.82-109,057.26 USD
Facility: Mercy Hospital of Buffalo
Shift: Shift 2
Status: Full Time Flex FTE: 0.920000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Work Schedule: Days and Evenings with Weekend and Holiday Rotation
Hours: 6:00am to 6:00pm/10:00am to 10:00pm
Summary:
The Referral Support and Transfer Center RN Supervisor is responsible to facilitate communication and coordination of patient referrals, transfers and admissions throughout the Catholic Health Integrated Delivery System. This position utilizes strong clinical knowledge and critical thinking skills to determine patient needs. Based on patient needs assessment, system specialization, and distribution protocols patient placement is accomplished safely in a manner meeting and/or exceeding expectations.
This position assigns patient bed placement for all Catholic Health hospital ministries and KMH Inpatient Rehabilitation Unit. Responsibility for timely, effective, and safe response to calls from patients in the Life and Home Health systems including documentation and escalation are integral to this position. Guidance and direction to the Transfer Center Specialist that fosters the position to perform at its highest level is expected. Associates work in collaboration with multiple departments within each ministry to foster relationships with referring facilities, physicians, and hospital staff. This position works closely with leadership teams at each facility to identify, trend, and report barriers to patient throughput.
Responsibilities:
EDUCATION
Graduate of an accredited professional nursing program
Current NYS RN licensure and registration
Bachelor's Degree in Nursing or organization management preferred
EXPERIENCE
Five (5) years RN experience, two (2) of which must be in critical care/ER
Charge nurse, supervisory, or managerial experience preferred
KNOWLEDGE, SKILL AND ABILITY
Excellent communication skills and ability to:
Utilize technology to enhance communication and to collect and report data.
Obtain necessary information to enable prioritization of patient needs effectively and efficiently
Provide clear direction
Provide positive communication keeping patients and significant others participative in their plan for care and physician and ancillary staff with current assessments of responses and needs
Critical thinking and the ability to:
Evaluate patient needs and appropriateness for care setting
Utilize professional judgment and autonomy in decision making, seeking assistance from management as needed
Maintain current knowledge of professional and best practice standards, working together with team to assimilate same into professional care environment
Problem solving skills to:
Prioritize and sequence care delivery
Coordinate care needs and resources
Evaluate patient needs and appropriateness for care setting
Utilizes professional judgment and autonomy in decision making with appropriate escalation
Maintain current knowledge of professional and best practice standards, working together with team to assimilate same into professional care environment
WORKING CONDITIONS
ENVIRONMENT
Normal heat, light space, and safe working environment
Occasional exposure to one or more mildly unpleasant physical conditions
REQNUMBER: 28438