Global Identity Access Management Operations is a global organization within Citi with 600+ employees located across the globe; GIAM Ops Budapest has 200+ colleagues locally. GIAM Ops manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications. GIAM Ops works in partnership with other Citi departments to build appropriate security architecture in new applications and supports large business-driven technology projects related to information security issues.

Lead a portfolio of applications and manage team members who develop and/or execute security solutions for multiple functional areas. Responsible for volume, quality, and timeliness of service deliver for managed portfolio. Provide security oversight for new systems and major system releases by reviewing system security capabilities, recommending improvements, and approving designs as part of the system development lifecycle. Identify the need for and develop new and improved procedures and process control manuals. Full people management responsibility, ensuring motivation and development of the team.

The Active Directory Global Identity and Access Management (GIAM) Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees specializing in Active Directory and Wintel Infrastructure in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities within Active Directory and Wintel space are in alignment with Citi's data security policy. This role will provide opportunities to deepen the knowledge of the special characteristics of a global team within a multinational company. This role also provides opportunity to develop the people and the project management skills, to plan and get prepared for the upcoming milestones, which effect the team’s daily operation. The role gives a unique opportunity to develop off-site / remote people management skills and to gain experience in Regional Leadership.

What you will do:

• Develop and drive a high-performance team by recruiting the right skills sets for the team and conducting regular one-on-one meetings with each full-time staff member, ensure appropriate training is provided to the team, encourage personal development plans and deliver specific ongoing feedback at every opportunity.

• Mentors and coaches individuals within and/or outside of his/her team; providing team leadership.

• Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIAM Ops Service Catalogue requirements for simple thru complex, multi-tiered applications.

• Ensure adherence to pre-assigned SLO requirements for designated requests at team level.

• Effectively uses Talent Management process and system to drive performance team.

• Understands and applies complex decision-making processes.

• Utilizes effective interpersonal techniques e.g. knows how to motivate the team and effectively uses influence to build support for key initiatives.

• Demonstrates strong understanding of end-to-end Citi products, processes, policies, regulations, and governance.

• Initiates process changes and improvements based on Lean methodology.

• Able to handle simple thru complex, multi-tiered escalations, problems by utilizing key information security administration practices, policies and providing excellent customer service.

• Lead to resolve severity escalations and responsible for the team to identify root cause and create corrective action plan(s) as necessary.

• Represent and support GIAM Ops on compliance calls, meetings with Audit. Collect and analyse evidence (deliverables) with internal/external compliance and auditing agencies / officials.

• Identifies registers and resolves potential compliance issues.

• Accountable for accuracy of ISA inventory.

• Approves annual review of Process Control Manual documents associated with specific systems assigned.

• Assist the Team Manager and Site Head to lead the employee engagement activities and liaise with business and site champions to manage action plans against VOE initiatives.

• Partner with GIAM Ops Site Leadership to ensure operational needs are met on CISO (Chief Information Security Office) or CSC (Citi Solution Center) level.

Your profile:

• At least 5+ years’ experience in an Information Security Administration environment (ISA provisioning, compliance reviews, incident/change management handling security engineering or related IS field) is desirable.

• Technical experience in security administration supporting a large user environment.

• 5+ years of experience in Citidirect and it’s supplementary applications.

• Solid understanding of industry standard security practices desirable.

• Good command of English language (both verbal and written).

• Bachelor's degree or higher desired or the candidate should have proven equivalent work experience.

• SSCP/CISSP/ITIL/PMP/Citi Lean certificate is an advantage.

• Ability to work independently and without any influence from manager.

• Strong people management skills focusing on development and growth of team.

• Analytical and detail oriented.

• Proven use of discretion and judgment given the subject sensitivity of the work data.

• Good communications skills.

• Elevated diplomatic skills are required to exchange potentially complex/sensitive information.

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Technology

Job Family:

Information Security

Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

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