• Location: Budapest – Sanofi Business Services, Váci Greens

• Flexible working: 60% home office / week

• Job type: Permanent, Full time

About the job

You will enable product teams to deliver new capabilities faster and more continuously through a closer partnership with operations teams. You will identify and optimize the interdependencies between product development and operations through a collaborative approach of continuous delivery.

In this role, you will have product(s) vision and will drive collaboration, transparency, and clarity between multiple teams, and functions, while cultivating a culture of user-centric design. This role will involve leveraging automation, efficiency, and technology to build a solid data foundation and enable effective decision-making, while ensuring alignment with business objectives and compliance with internal and external regulations

Key Responsibilities:

• Responsible for day-to-day Product Delivery and Operational tasks prioritized in line with the strategy set out by the Product Line Manager/Product Owner(s).

• Support Product Line Manager/Product Owner(s) for all aspects of the Product lifecycle to drive business value while optimizing costs; Responsible for setup & monitoring of product operational activities according to defined Service Level agreements.

• Identify, communicate and execute continuous improvement opportunities related to on/offboarding process and solutions.

• Support Product Owner(s) with technical execution of product-related, end-to-end customer and business operations and experiences.

• Inform and influence relevant stakeholders to deliver and support successful DevOps functionality.

• Partners with peers to drive the continuous improvement of processes, user experiences, and application optimization in alignment with business stakeholders.

• Work with the managed service provider(s) to assess KPI’s related to product(s) support.

• Monitor incidents and service requests for timely resolution, identify optimization opportunities for value added delivery.

• Create and maintain Knowledge articles related to the product(s) support and identify opportunities to improve user experience.

• Coordinate and support SOX or GxP audits related activity for the product(s).

• Ensure that DevOps activities are executed in compliance with applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements.

About you

Experience

• A minimum of 3-5 years of progressive experience in Product Management, Service Management and vendor relationship.

• Familiarity with common software and tools, including ServiceNow, Workday, SAP Fieldglass etc.

• Product management skills, including Agile Methodology and DevOps.

• Experience in On/Offboarding process lifecycle is a plus.

Soft skills

• Demonstrated experience in leading cross-functional projects and managing relationships with internal and external stakeholders.

• Excellent analytical, continuous improvement and problem-solving skills.

• Strong communication, presentation, and interpersonal skills, with the ability to effectively influence and collaborate with diverse teams.

• Results-oriented, with a demonstrated ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.

• Strong problem solving, deductive and analytical skills.

• Ability to interact with internal and external clients in a professional manner.

• Team player, able to work collaboratively transversally and with different levels of the organization.

• Ability to work independently and manage multiple priorities in parallel, organized with ability to prioritize multiple task.

Education

• Bachelor's degree in Computer Science or related fields.

Languages

• English.

Why choose us?

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team.

• An attractive, market-oriented salary and cafeteria benefits.

• Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days.

• Work from an "Office of the Year 2020" finalist office.

Pursue Progress . Discover Extraordinary .

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

Discover our Code of Conduct (https://protect-de.mimecast.com/s/0iy3CXQyOpFqkyZ03S6XcFz?domain=protect-eu.mimecast.com/) , that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

#Sanofi #WeNeverSettle #SanofiCareers #PursueProgress #DiscoverExtraordinary #joinsanofi #careerswithpurpose #LI-EUR #LI-Hybrid