Access Technical Delivery Manager (Maternity Cover)

Job Req ID: 35919

Posting Date: 5 Jul 2024

Function: Product & Propositions

Unit: Business

Location:

Building 31, Budapest, Hungary

Salary: Competitive

We would like to kindly draw your attention to the fact that this is a fixed-term maternity cover position with a guaranteed period of 1.5 years, with the option to extend to 2 years.

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why Global

With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.

Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. Our Digital GS strategy we are moving to will help create a better future for BT Global and our people. With a business focused around a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security.

To deliver it we need to focus where we can be brilliant, be more straightforward to do business with and meet customer needs with greater agility. This will help us to become a more profitable, predictable and customer-focused business.

Why this job matters

This role involves being the recognised Scrum master applying the Agile framework to coordinate and deliver the strategic access plan to BT Global Fabric and BT Connect portfolio in Europe and AMEA to drive future-proof Access capabilities, deliver for customer’s ever-evolving requirements and continuously improve BT Business competitiveness. Access accounts for 50%+ of connect bid costs and is thus essential for BT Business competitiveness.

This role delivers the Access Programmes and strategies in critical areas for the business but not limited Global Fabric, Ethernet, Data Centres, Fixed Wireless Access (e.g. 5G), Internet access, NNI.

It also manages supplier driven product withdrawals to ensure replacement technologies are available for customers migrations and identifies the opportunities for Business Improvements & shapes plans to implement

What you’ll be doing – your accountabilities

• Facilitate and optimize the work of cross-functional teams in multiple time zones to successful launch new access capabilities efficiently and effectively in a global environment

• Act as a servant leader to the Agile team, fostering a collaborative and self-organizing work environment

• Deliver the plan to meet the timescales and budgets to achieve the right outcomes for the business and customers

• Remove impediments and blockers that hinder the team’s progress through engagement with senior stakeholders both within BT and Access suppliers organisations

• Work with external suppliers to improve competitiveness of BT Connect products in the markets

• Work closely with the product owners and stakeholders to prioritize and groom the product backlog

• Coordinate and deliver supplier driven product withdrawal plans

• Monitor team performance and metrics, and identify areas for improvements

• Facilitate Scrum ceremonies (Daily Standup, Sprint Planning, Sprint Review, and Sprint Retrospective), ensuring they are efficient, focused, and valuable

• Coach and mentor team members in Agile principles and practices, fostering a culture of continuous improvement

• Support the delivery of Business Improvement initiatives and deliver the plan

• Collaborate with other Scrum Masters and Agile Coaches to share best practices and drive organizational agility

Skills required for the job

• Strong experience in delivering complex and/or time critical projects

• Demonstrate business acumen and awareness of operational processes and procedures

• Stakeholder management

• Problem Analysis and Solving

• Strong understanding of Agile frameworks (Scrum, Kanban, etc.) and principles

• Good facilitation and coaching skills

• Ability to adapt to changing circumstances and drive positive change

• Good communication and interpersonal abilities

Experience you would be expected to have

• Strong knowledge of access technologies & Global Fabric/BT Connect Portolio

• Experience working with cross-functional teams in a fast-paced environment.

• Good experience as a Scrum Master on Agile teams, with a track record of successful project deliveries

• Familiarity with Agile tools such as Jira

• Strong experience in planning and delivering complex and/or time critical projects and managing virtual teams to deliver the business/customers benefits

• Experience in identifying and implementing BI opportunities (e.g. CI…)

Additional allowances and benefits

• Bonus

• Company car or car allowance

• Health Insurance

• Cafeteria

• Smart working allowance

A FEW POINTS TO NOTE

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.