Job Description

Job Description

Your team will have diverse expertise in systems, networking, and software development to provide the stability, performance and reliability our customers need. You will build tools to address hard operational problems while enabling our service developers to remain agile and deliver feature changes. You will deliver the solutions that directly contribute to our customer’s success.

A SRE will spend a significant amount of their time doing "ops" related work such as production issues and service on-call. When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability, scalability and reduce operational overhead through automation. The ideal SRE candidate is proficient programmer who has large breadth of knowledge and experience including areas such as networking, internet protocols and Linux systems. You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA.

Our SREs are close partners with service owners in all aspects of service operations and ownership. We have a strong culture of innovation, collaboration and team work inspired by the DevOps philosophy.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

Minimum Qualifications

• BS degree in Computer Science or related technical field involving coding or equivalent practical experience.

• Proficient with writing services/task automation in Python, Bash, Ruby, Perl, or Java.

• Proficient with communication skills (writing, organization, learning exchange).

• Familiarity with core protocols (DNS, DHCP, HTTP, TCP).

• Deep knowledge of Linux internals and host based networking.

• Expert Linux/Unix performance and stability troubleshooting skills.

• Familiarity with configuration management solutions such as Ansible, Chef, Puppet, etc.

• Experience with devising, managing, and extending monitoring solutions for large scale environments (Grafana, Thanos, Prometheus).

• Experience in database management (Oracle DB, MYSQL, Postgres).

• Experience in shared file systems (Gluster, ZFS).

• Systematic problem-solving approach, strong communication skills, a sense of ownership and drive.

• Deep understand of service metrics and alarms through the development of dashboards, service KPIs, alarming systems.

• Experience working in an operational environment with mission critical tier one services with associated pager duty.

• 5+ years managing large scale, highly distributed, services infrastructures.

• 2+ years managing host virtualization technologies (KVM, Kubernetes, Containers, Docker).

Preferred Qualifications

• Proficient in coding complex, distributed systems using Python, Ruby, Java, or C/C++ Deep knowledge of Networking (TCP, UDP, DNS, DHCP, IPSec)

• 3+ years of experience in production software development with Agile methodologies

• 3+ years managing host, network, or storage virtualization technologies

• Expert troubleshooting skills

• Expert fleet automation and management solutions

Corporate Culture

This is an opportunity to work with cutting-edge SaaS solutions and web technology alongside some really bright and motivated people. If you are obsessed with awing the customer with incredible products and amazing features and if you think a good team culture is just as important as deliverables and deadlines, we are very interested in talking to you.

This organization also provides the following to lend to a strong Employee Experience

• Quarterly Recognition Rewards.

• Quarterly Collaboration regarding performance and professional development.

• Transparent communication.

• Fun environment.

• Trust.

• Flexibility.

Career Level - IC4

Responsibilities

Responsibilities

• Build systems to address hard operational problems such as automation, provisioning/deployment, security, scaling, availability, and resiliency - while enabling our service developers to remain agile and deliver feature changes.

• Value simplicity and usability as well as security and work comfortably in a collaborative, agile environment.

• Practice sustainable incident response and drive CAPA / root case analysis.

• Take an active role in the definition and evolution of standard practices and procedures for our team and org.

• Deliver solutions that directly contribute to our customer’s success.

• Work closely with development team on maintaining operational health of core compute services.

• Managing and triaging tickets. Driving prioritization and execution of work based on SLAs and overall impact.

• Systems sustainably through mechanisms such as easy to use tooling and automation. Work in concert with service developers to evolve systems/products for better scalability, reliability and development velocity.

• Drives new runbooks to help reduce mean triage time of incidents. Prioritize and automate high hit count runbooks.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer