Job Description

The Industry Demand Generation and Client Success Operations PMO team is responsible for managing programs that drive several key initiative areas within the Industries. This role will be responsible for providing program management and operational support for a key Oracle initiative with one of our top clients.

We are looking for an experienced operations professional that is passionate about sales, renewals and customer success, and has strong knowledge of the processes and tools used as part of the sales and renewals contracting cycle. You understand how to maximize sales tools to gain efficiencies in the sales cycle and will successfully leverage this experience to drive strategic initiatives, create documentation, provide support to our client success community, and support our organizational tools.

Ideally, you will have 5 years of experience in support renewals, excellent communication and presentation skills, experience with stakeholder management, the ability to solve complex issues, and a strong desire to work in an evolving environment. Previous experience working in Oracle Sales Cloud, CPQ, and Subscription Plan Management is desired.

The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and Client Success community. This role has a requirement for in Oracle office work three days per week.

Key Qualifications

• Experience in support renewals.

• Strong understanding of sales processes and tools in practice.

• Excellent communication (written and verbal) and presentation skills.

• Experience in sales enablement and training.

• Flexibility, agility and problem-solving skills to operate in a dynamic environment.

• Attention to detail, time management and analytical skills.

Career Level - IC5

Responsibilities

Key Responsibilities

• Build and maintain the process and sales tools components for new hire onboarding and ongoing sales training.

• Deliver formal and informal training sessions. Coach new hires and existing team members on process and tools best practices.

• Create and maintain clear and concise process and tools documentation for the organization, including best practices and guidance for complex scenarios.

• Provide process and tools support to the organization.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer