... . Cooperates with the Incident/Duty Management. Attends regular technical/ticket review calls to represent ... . Maintains contact with the dedicated Knowledge Manager at the time to keep the knowledge base up-to-date ...

... years in tele/data communications environment At least 2 years in Escalation incident Manager Role ... Duty Management Professional Job Req ID: 31195 Posting Date: 13 Apr 2024 ...