JOB DESCRIPTION

The Administrative Assistant provides a wide variety of administrative support services for one or more individuals within the Hematology/Medical Oncology division of the Tisch Cancer Institute. The responsibilities of the position also include administrative support, preparation and coordination of clinical data for patient care, and serve as a liaison between patients, clinicians and/or other departments.

RESPONSIBILITIES

Roles & Responsibilities:

• Provide clinical and administrative support to an assigned physician(s), which consists of answering routine and specific administrative inquiries.

• Triage and screen all calls in a respectful and courteous manner; transfer calls to appropriate individuals for follow up and/or response.

• Coordinate the scheduling of patient office visits, treatment visits and procedures for patients in all computer systems or as necessary, not limited to EPIC and Cerner, accurately and timely.

• May screen and schedule patient appointments, schedule referrals of special testing or doctor’s visits, and keep record of patient billing for submission.

• Obtain authorizations and/or referrals for physician office visits, outpatient procedures, inpatient admissions and diagnostic tests prior to services rendered.

• Obtain patient records, new and established patients from referring physicians, outside facilities.

• Assist in the completion and gathering of clinical information for disability and insurance related issues and forms.

• Fax, scan, and file all necessary documents pertaining to patient care in a timely and efficient manner.

• Edit, fax, scan, save and mail and/or dictations to patients, PCP's, Specialists and referring physicians on a daily basis.

• Coordinate peer-to-peer reviews as necessary or requested by physicians, the compliance/auditing department or administrators. Assist in the retrieval of patient records for internal and external auditing.

• May track expiration dates of assigned physician’s professional licensure, and notify staff of upcoming license expiration date to prevent suspension.

• Assist in the planning and logistical coordination of internal / external conferences / meetings, conference calls, forums, maintain updates on physician’s outlook calendar on a daily basis in a timely and accurate manner.

• Support physicians by typing, scanning, organizing and saving all documents pertaining to research and research publications.

• Coordinate all travel arrangements and accommodations for physicians to include air/train, hotel reservations and ground service. Prepares travel reimbursements and expense reports for physician and/or supporting staff members.

• May prepare minutes of meetings, agendas, correspondence, statistical reports, tables and other documents and transcribes dictation as needed.

• Prepares and follows up on purchase orders, change orders, check requests and petty cash vouchers. Processes and follows up on other forms of reimbursement for assigned staff.

• Screens and prioritizes all incoming mail for needed action and follow up. Responds to mail where appropriate or distributes mail requiring attention to appropriate individual(s).

• May maintain patient files.

• Performs other related duties as requested.

QUALIFICATIONS

Requirements:

• Associates Degree or HS/GED plus two years of related experience. Bachelor's Degree preferred.

• 3 years administrative or medical office experience required

Non-Bargaining Unit, BUK - Chemotherapy Suite - BKL, Mount Sinai Brooklyn

REQUIRED SKILLS

Microsoft Office Suite

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3016636